Question about Microsoft Xbox 360 Console

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I PUT MY GAME DISC IN MY 360 CONSOLE AND IT JUST TELLS ME TO OPEN TRAY NEVER HAD PROBLEMS BEFORE THIS HAPPENED

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  • 225 Answers

Yes this is the sensors on the back of the drive overheating you can use a good repair guide to fix this or you can send it in and they will fix it for you.

Posted on Sep 08, 2010

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Posted on Jan 02, 2017

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2 Answers

I put in a disc into my xbox 360 and i just keeps reading th disc and saying open tray, I open tray, put in disc and close tray, it reads the disk and just repeats message open tray?? Please help


You can do it yourself by opening the xbox 360 case and the dvd rom with a proper tools.. tighten with a screw (counter clock) right there!! (see the picture)

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Feb 16, 2011 | Microsoft Xbox 360 Console

1 Answer

Got a xbox 360 and i put a game in then it tells me to open tray so i open then close then tells me to open again and it just keep doing that i cant play anything


Inspect and clean your disc Take a close look at the bottom side of your game, movie, or music disc (the side without a label or image). Are there scratches? Excessive scratches or smudges can prevent your console from reading the disc. Clean your disc Hold the disc by the edges without touching the top or bottom surfaces. Using a soft, clean, slightly damp cloth, lightly wipe from the center of the disc outward.

· Note Use ONLY water to clean the disc.

· Once the disc is clean, load the disc into your console and see if the disc plays.




Click here to download repair guide

Dec 24, 2010 | Microsoft Xbox 360 Console

1 Answer

My Xbox 360 isn't reading any discs. Games nor Movies. When i put either in the game console it tells me to open the tray because it didn't read.by the way it makes a funny noise when it tries to read the...


take out the cd. close the tray with no disk in it. let it read till it says open tray
open and close it like 3 times with tha method mentioned above with out the disk. then put the disk back in and it will probly work.
sometimes the system turns dumb and u haft to remind it to reconize when there is actally no disk.

Oct 25, 2010 | Microsoft Xbox 360 Console

2 Answers

Xbox is fine but doesnt read the game disc


This is a common issue with the Xbox 360 console wherein it behaves as if no disc in the tray. This error is encountered due to a hardware failure in the system, probably the lens was not able to recognize the disc format since it was failing. You have to contact Microsoft Xbox support to have this fixed..

May 10, 2010 | Microsoft Xbox 360 Console

1 Answer

Open tray


My friend has the same problem. Its the laser that reads the discs. Its not working properly.

May 16, 2009 | Microsoft Xbox 360 Console

3 Answers

When i put an xobx 360 disc in it says to open tray


Follow the steps below, Hope this helps

1. Turn off the xbox 360, disconnect the cables wait for 20 seconds reconnect the cables and turn it back on.

2. Remove the hard drive, turn on your xbox 360 without the hard drive.

3. Re attach the hard drive and turn on your xbox 360

4. If the steps wont resolve the issue, your console needs to be serviced. Contact Xbox Customer Support to check the warranty status of your xbox 360.. Good Luck!

This issue occurs when there is a problem with the lens on your 360 disc tray..

Apr 05, 2009 | Microsoft Xbox 360 Console

2 Answers

Xbox 360 disc


select the open tray and open it then close it. If tht doesn't work then pay for xbox repair, sorry, I'm having 360 problems, too. I'm just trying to help other people to improve karma, lol.

Jul 29, 2008 | Microsoft Xbox 360 Console

1 Answer

Disc tray problems


Redeem your warranty, this issue happens with the tray is going bad, first this small problem next reading problems

May 19, 2008 | Microsoft Xbox 360 Console

2 Answers

360 error


same thing happened with me. I have no clue what to do.

Jan 03, 2008 | Microsoft Xbox 360 Console

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