Question about Brother MFC 7420 All-In-One Laser Printer
Remove the toner/drum combination unit. Now remove the toner cartridge from the drum unit. From your description, the label is stuck onto the surface of the drum. You should be able to see it on the drum cylinder surface. You may have to rotate the drum to get the whole label off. Clean any remaining label adhesive from the drum surface with a bit of glass cleaner sprayed onto a soft cloth. Then dry the area, re-install the toner and then the toner/drum assembly into the machine and test. Hopefully you can accomplish this without damaging the drum unit. If not you may have to replace the drum unit with a new one.
Good Luck and Thank You for using Fixya.
Posted on Sep 08, 2010
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Posted on Jan 02, 2017
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