Question about Fisher and Paykel GWL11 Top Load Washer

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GWL 11 I replace diverter valve which side is the drain NO or NC I ran the pump test everything ok there is no fauth codes wax motor test ok with 120 volts but it will not run in wash cycle

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  • awethjr Sep 08, 2010

    water come in while the drain pump is running the wax motor was burnt out i have switch pump around and the water come back in to fill but would not drain out

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  • Fisher and P... Master
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Hi just read your posting.Could you please supply additional information on your machine.In your posting you mentioned the machine does not wash.Does it fill with water?Does the machine drain the water when it is washing.Why did you replace the diverter.Was the original burnt out.In my experience when the diverter goes faulty it usually makes the control module go faulty as well.Please reply with additional information and I am sure I can help you.

Posted on Sep 08, 2010

  • luisa_sgro Sep 09, 2010

    Hi just read your last posting,When the machine is supposed to drain the water out does your machine pump the water back into the bowl?If the diverter does not switch to drain and back to recirculate then either the wiring to the diverter is faulty or the control module is faulty.Usually when the diverter burns out it makes the control module faulty as well.Have you checked you are getting 120 volts to the diverter from the control module?Have you followed the arrows on the diverter to make sure it is put back together properly?Please reply with additional information and I can help you further.

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1 Answer

Diverter valve clog


Take the diverter valve out remove the brown wax solenoid don't get it wet.
and un-clip the casing carefully not to break clips,
remove all lint jammed in the hinge valve,
Non energized wax solenoid outputs to drain pipe
reassemble and test.


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Apr 21, 2013 | Fisher and Paykel Washing Machines

1 Answer

Error code 52


51. (00110011) Phase 5 ECO - Recirculation Fault
The product has detected that it is losing water during recirculation.
Primary Source - Diverter Valve Wiring
Action - Check diverter valve harness is correctly fastened to diverter valve. Check flying lead
in motor controller, and connection to valve next to drain pump.
Secondary Source - Diverter Valve
Action - Check diverter valve resistance. If open circuit (nominal is 1500 ohms) replace
diverter valve. During recirculation, check that water is being recirculated back into the bowl,
and that no water is coming out of drain hose. If there is some water coming from the drain
hose, then the diverter valve could be faulty, or it could be jammed with a foreign object.
Replace diverter valve.
Tertiary Source - Motor Controller
Action - The diverter valve drive circuit may be at fault. If the primary and secondary checks
pass inspection then replace the Motor Controller.
52. (00110100) Phase 5 ECO - Recirculation Fault
See fault code 51.

Apr 02, 2013 | Fisher and Paykel GWL11 Top Load Washer

1 Answer

I ran the diagnostic on my fisher and paykel gwl 11 and it has a fault code 51. Is that more than just a diverter value?


This is error code 51
51. (00110011) Phase 5 and 6 Eco - Diverter Valve Fault
Primary: The motor controller has registered a drop in water level in the
recirculation phase of the wash cycle, water is being drained instead of recirculated.
Or water has been sprayed onto the Valve from an external source and caused the
solenoid to blow.
Action:
Turn the power off at the machine but leave the power on at the wall, then measure
the voltage across the terminals of the wax actuator, if a reading of 230V is
achieved the motor controller has failed due to the valve and both will need to be
replaced.
Secondary: Check for blockage in the valve itself or a broken hinge mechanism.

Mar 12, 2013 | Fisher and Paykel Fisher Paykel Intuitive...

1 Answer

Fisher & Paykel washer stops and beeps


52. (00110100) Diverter Top-up Fault
More than 6 attempts have been made to top-up the water level in the bowl. This then
signifies the valve has not closed and is diverting to drain, or the top-up was not increasing
quickly enough, suggesting the valve has a blockage and is also draining.
Primary Source: Diverter valve.
Action: Remove the diverter valve and check for blockages as well as
checking that the hinge mechanism on the valve hasn't broken.
Remove the hinge from the solenoid and check that the flap is free to
move.
Secondary Source: Wax solenoid
Action: Check the resistance of the wax solenoid. Also look for corrosion
(greenish deposit) on the terminals. Resistance range will be
between 0.7kOhms and 2.5kOhms. Resistance will depend on ambient
temperature and when the valve was last actuated. Anything outside
of these resistances and the valve should be automatically replaced.

Apr 07, 2012 | Fisher and Paykel Washing Machines

1 Answer

Error code 37


37. (00100101) Phase 1 to 6 - Pump Blocked Error ( No change in the water
level)
While draining, the water level reading from the pressure sensor has not changed
for over 3 minutes. There are three likely reasons for this fault. One is that the
drain hose or the pressure switch hose has been squashed or kinked and the pump
out rate has been dramatically reduced. The second possibility is that the pump is
partially or fully blocked. The third is that the pump is not operating due to Motor
Controller module, wiring or pump failure. This fault could also appear if the
machine is pumping to an unusually high head of drain hose or into an extended
length of drain hose. The Fourth possibility is a diverter valve fault or blockage,
water level is not altering as the diverter is stuck in the recirculation mode, giving
the module the appearance the pump is not lowering the water level.
Primary Source: Pump System.
Action:
1) Check that the drain hose has not been kinked.
2) Check the length of the drain hose and try to reduce the length if excessively
long. A 39 inch (1 metre) extension hose of the same diameter fitted to the
existing drain hose is the maximum allowable length.
3) Check for open circuit windings in the pump. (Note: Pumps are fitted with a
thermal cut-out, which will reset on cooling.)
4) If the Tub is empty of water, remove the pump from the pump housing and
check that it is not blocked. Also check the drain hose is not blocked.
5) If the Tub contains water, then service the pump from the top of the machine
by removing the top deck and Basket. Bail out the water, remove the pump
cap and hood and clear the restriction.
Secondary Source: Wiring.
Action:
1) Check the pump harness is connected correctly to the pump.
2) Check continuity of the pump harness.
Tertiary Source: Motor Controller module.
Action:
Activate the pump by operating the machine in spin mode. Check the pump
is rotating. If it is not operating, and Primary and Secondary checks have
been performed, then replace the Motor Controller module.
Note: Consider fitting Pump Hood Kit (WM013). If (5kg) 11lb SmartDrive fit splash
guard to pump.
Quaternary Source: Diverter Valve failure (Phase 5 and 6 Eco's )
Action:
Check the diverter valve, see fault code 51
51. (00110011) Phase 5 and 6 Eco - Diverter Valve Fault
Primary: The motor controller has registered a drop in water level in the
recirculation phase of the wash cycle, water is being drained instead of recirculated.
Or water has been sprayed onto the valve from an external source and caused the
solenoid to blow.
Action:
Turn the power off at the machine but leave the power on at the wall, then measure
the voltage across the terminals of the wax actuator, if a reading of 120V is
achieved the motor controller has failed due to the valve and both will need to be
replaced.
Secondary: Check for blockage in the valve itself or a broken hinge mechanism

Feb 08, 2012 | Fisher and Paykel GWL11 Top Load Washer

1 Answer

Service code 37 ?


a few things cause this error.
If the drain pump is running and the water does not empty on spin but recirculates through the machine, then there is a problem with the diverter valve. If the pumjp is not running but hums, then it is jammed.

If the diverter valve has to be replaced, often the computer also needs replacing as it often gets damaged by the faulty diverter valve wax motor.

Error code 37 is pump blocked. Sound you hear is pump trying to turn. Pump is located under front right hand corner of bowl. Empty as much water out by hand then tip machine back against wall. Sometimes just spinning the pump fan by hand a few times will dislodge the blockage and you will feel it come free. Then stand machine up & advance to final spin & press start. If pump is still blocked then it will have to be removed for cleaning.

You can also try putting it in spin mode to get it started to help remove the blockage.

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May 16, 2010 | Fisher and Paykel IWL12 Top Load Washer

2 Answers

Fisher Paykel gwl11 washer leaking and squealing


Set the machine on its side and started taking it apart til the problem was obvious. Called Fisher for the parts. A big black seal is out and a bearing above the impellor that cools the motor, we ordered a pump assembly that is on the bottom side of the motor. I am still going to replace the water pump in the drain side, that is a no brainer. Will update on the repair when the parts arrive

Jun 01, 2009 | Fisher and Paykel GWL11 Top Load Washer

1 Answer

Fisher and paykel washer gwl 11 us


ok You have a blown Motor controller module. There could also be another fault that caused this to blow up. eg a faulty drain pump, lid lock or Diverter valve, inlet valve. you'd need to use a ohm meter to test all these. cheers

Mar 22, 2009 | Fisher and Paykel GWL11 Top Load Washer

1 Answer

Fisher paykal GWL10 top loading washer


Hi. I work on these machines every day.
The problem with your model 10 is that the diverter valve is not in the DRAIN position, so when the pump runs, it is sending the water right back into the tub. The issue is one of two things-
Either the tab on the diverter valve has physically broken off and the machine needs a new diverter valve, or there is a short in the machine's controller and it is sending a constant signal to that valve, causing it to never be in the DRAIN position. When the diverter is NOT energized, the flap is at rest and the water will go out the drain. When the valve IS energized, the water is supposed to go thru the recirculation hose.
You want to check that diverter valve first and formost. That's going to tell you what you need to know. Look closely at it and you'll see if the little tab that goes from the wax motor to the flapper lever is broken off. The diverter valve is located down underneath the tub in the right rear, it has three hoses attached to it and two wires. It's grey in color and the little wax motor is brown.

If you would like to obtain a service manual, you can get them from http://www.fisherpaykelparts.net


Feb 05, 2009 | Fisher and Paykel Fisher & Paykel Washer

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