Question about Dyson DC07 Animal Bagless Upright Cyclonic Vacuum

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Dyson Animal vacuum tilted all the way back to the floor now won't stand up

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There is a video guide here:

Posted on Nov 30, 2010

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1 Answer

Dyson dc25 animal retractable wand won't go back


Did you try to release the extension by clicking on the red button on the back of the wand? This may allow you to see what is obstructing the pathway for the wand..

You may also find Dyson's site useful: http://www.dyson.com/support.aspx


I hope that helps.


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My dyson sucks good untill i put handle down


Try moving the floor/carpet selector dial on base of vac back and forth, from floor to carpet repeatedly, at least 5-6 times....it may be stuck

Feb 16, 2013 | Dyson DC07 Animal Bagless Upright Cyclonic...

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My dyson dc25 won't lock in the upright position


The DC25 Animal has a design flaw where part of the Duct Assembly (main part of the vacuum) where the Red lock bar goes over breaks off the Duct Assembly and it causes the DC25 to not be able to stand up normally. There is a short Youtube video describing this flaw.

Unfortunately, you can repair this except by replacing the entire duct assembly.

Dec 21, 2012 | Dyson DC25 All Floors Bagless Upright...

1 Answer

Dyson DC25 Animal Cleaner Head Stays Off the Floor


Hi there,

I'm sorry to hear you're having difficulties with your DC25. I'm sure we can help resolve this - please give us a call free on 1-866-693-9766, or email us at askdysonUS@dyson.com so we can provide assistance.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Feb 14, 2012 | Dyson DC25 Animal Bagless Upright Vacuum

1 Answer

I have a Dyson DC-17 animal vacuum and the switch for floors will not come on. I am able to vacuum the carpets but am unable to turn off the roller to do floors. Also the hose with the floor attachment...


Hi there,

Sorry to hear you're having difficulties with your DC17 Animal. If you're experiencing issues with the brushbar on/off switch, it's probably best if you get in touch with us directly. One of our experts will be happy to run through some troubleshooting over the phone with you, and recommend the best course of action. You can call us free on 1866MYDYSON - or if you email your details to askdysonUS@dyson.com, someone will be in contact with you as soon as possible. We'll look forward to hearing from you.

Kind regards,

Jack
Dyson Online Customer Support

Aug 15, 2011 | Dyson Vacuums

1 Answer

Handle won't release to let down so I can vacuum the floor


Hi there,

Sorry to hear you're having difficulties with your DC17. You should find the cleaner reclines easily into the vacuuming position when you place one foot on the cleaner head and tilt the handle back. If it won't do this, you might want to try using a little more force than usual in case the upright lock mechanism has jammed.

If this doesn't seem to help, or if you're hesitant to try this, it's probably best if you get in touch with us directly. One of our experts will be happy to run through some troubleshooting over the phone with you, and recommend the best course of action. You can call us free on 1866MYDYSON - or if you email your details to askdysonUS@dyson.com, someone will be in touch as soon as possible. We'll look forward to hearing from you.

Kind regards,

Jack
Dyson Online Customer Support

Aug 13, 2011 | Dyson DC17 Animal Bagless Upright Cyclonic...

2 Answers

When I tilt my Dyson DC 17 Animal upright so that I can use the hose, the vacuum powers off. As soon as I tilt it back down, it turns back on.


Hi there,

I'm sorry to hear you're having difficulties with your DC17. When you stand the cleaner upright, the brushbar motor is designed to shut off automatically. However, the suction motor should continue to run unless you turn it off manually with the on/off switch. If both motors seem to be shutting off when you stand the cleaner upright, it's probably best if you get in touch with us directly so we can resolve this issue for you as quickly as possible.

You can call us free on 1866MYDYSON - or if you email your details to askdysonUS@dyson.com, someone will be in contact as soon as possible.

Kind regards,

Jack
Dyson Online Customer Support

Jun 30, 2011 | Dyson DC17 Animal Bagless Upright Cyclonic...

2 Answers

My dyson won`t stand up


http://www.youtube.com/watch?v=JX7axXoYfIc
The red foot release pin jumped track and is stuck in a square

Jan 10, 2009 | Dyson DC14 Animal Bagless Upright Cyclonic...

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