Question about Canon PowerShot SD600 Digital Camera

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My Canon SD1300 IS will not turn on, I keep getting the message 'Lens Error , please restart' however when i try this , i keep getting the same message.

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I have a Canon A460 that does this every now and then. Usually if I removed the batteries and put them back in, it does the trick. If that doesn't work, and the camera will stay on, try resetting it. Click Menu> Tools and then scroll all the way to the last option Reset All. Good luck!

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SOURCE: canon ixus 900ti lens error

Canon ixus 900ti lens error

Posted on Feb 22, 2009

SOURCE: lens error

yes, this happened to me, what you have to do is "snap" the lens back in place, if it is bent anyway. if it is not bent and it says lens error, does it the lens come in and out? if not then it is bent if so then there is a hardware error in the switch and you will have to send it to a profesionall. :) hope i could be some help :)

Posted on Jun 17, 2009

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SOURCE: Lens error, restart camera message

This is probably THE single most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Posted on Feb 23, 2010

  • 11967 Answers

SOURCE: lens error, restart camera message is appearing...

Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Jul 04, 2010

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Related Questions:

2 Answers

The lens is stuck inside and dosent come out


try taking the battery out and wait for 10 seconds and replace and see if that helps

Jul 14, 2012 | Canon PowerShot SD1300 IS IXUS 105...

1 Answer

The lens is stuck open and when I turn the camera on it says lens error will shut down automaticlly restart camera


Try moving around the lens GENTLY. If does not help, call Canon, they will probably fix or replace it.

Aug 29, 2011 | Canon PowerShot SD1300 IS IXUS 105...

1 Answer

I turn my Canon PowerShot DS1300 IS Digital ELPH camer on and when I try to zoom in the picture I get a lens error, will shut down automically, restart camera. This continue to happen when I restart...


This is a typical jammed lens situation, but turning off and on the camera will not fix anything unfortunately.

If the lens is stuck at an angle like the leaning tower of Pisa, then you can try to "snap" it back towards the middle to straighten it out. This is done at your own risk. Hold onto the larger ring of the lens, the one closer to the body of the camera and place the round edge of the outer section of the lens against the edge of a table or counter. Now apply pressure on the lens, pressing it back towards the middle. Hopefully the guide pin that is out of its track will pop back in and everything will work properly again!

If the lens is not at an angle, it needs to be replaced, that's the easiest solution because trying to rebuild one of these lenses is very difficult. If it's less than a year old, contact Canon and they will replace it with another SD1300, they do not fix this model or sell parts for it.

If that's not an option, I believe we can get a refurbished lens, but the repair will be over $100 total. Wish I had better news, sorry.

Thomas
Owner, Darntoothysam.com Digital Camera Repair

Jul 12, 2011 | Canon PowerShot SD1300 IS IXUS 105...

1 Answer

Lens error message. Camera will not restart.


Unfortunately, many cameras that fall prey to lens error problems can only be corrected by professional repair. But, here are some last resort troubleshooting steps that you can try that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try.

Jun 23, 2011 | Canon PowerShot SD1300 IS IXUS 105...

1 Answer

I was taking photos when suddenly my Canon PowerShot SD 1300 IS IXUS 105 read "Lens error. Will shut down automatically. Restart camera." Then the screen went blank. The lens will not retract....


There is something wrong with your lens barrel. It can be anything from some sand/dirt that got inside in which you try using some canned air to blow out the particles while continually turning it on and off. Usually what it is from is the camera being dropped, even if it is in a case or inside a bad. The jostle or direct impact of the fall will break some small gears or tweak the lens off of alignment. If it was from an impact then you lens barrel needs to be replaced and in that case the repair cost are usually as much as getting a new camera. You can send it into Canon and get it repair for a flat rate. Sorry about your camera.

May 25, 2011 | Canon PowerShot SD1300 IS IXUS 105...

1 Answer

My camera is canon ixus 105.i cannot turn it on.the lens is not coming out.its says "lens error will shut down automatically Restart camera".what should i do.?thanks


something has malfunctioned in the lens motor itself, unfortunately this means that your going to have to take the camera into a repair shop or send it back to canon for repair.

May 05, 2011 | Canon PowerShot SD1300 IS IXUS 105...

1 Answer

My canon powershot SD1300 IS says lens error and to restart the camera, however i'm unsure on how to restart the camera. Please help! :)


They just mean turn the camera off and back on. Usually when this happens it may need to be sent out to be repaired. If you just purchased it see if it is still within the return period.
If not, you can set up a repair order with the manufacturer here:
http://www.usa.canon.com/cusa/online_repair_tracking/consumer/digital_cameras/powershot_sd_series/powershot_sd1300_is?pageKeyCode=requestRepair
Please leave feedback if this was helpful. Thanks!

Apr 05, 2011 | Canon PowerShot SD1300 IS IXUS 105...

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