Question about HTC HD2 Smartphone

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My internet on my phone is not working anymore and i can't send or receive any media messages.

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  • 28 Answers

It sounds like your internet and mms settings have been changed. If you can't imput them yourself, just ring your network and ask them to send, internet and mms settings to your phone. Save the settings and your phone should work fine.

Posted on Sep 07, 2010

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1 Answer

How to open mms


mms (multi media messages) like photos or videos that are sent like a sms to a phone and do not require internet access to send/receive.

How to open = It depends on your phone and your mobile service provider - you need to configure your phone to receive/send mms (just call your service provider they will help to setup).

Better yet - if your phone has access to internet use whatsapp or viper apps to send or receive photos/videos. Its a much more easy than mms

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with an MMS-enabled phone you can:
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MMS runs over GPRS. You normally need to subscribe to a GPRS tariff, and have 'Media Messaging' enabled by your network operator. You will need a phone handset that supports the MMS service - If you receive an MMS message and don't have a suitable handset or GPRS service, you'll receive a standard SMS text message, and will be able to view the message at the web address included with the text message.

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I can't receive or send media messages, and my internet is blocked so i can not go on it?


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My samsung propel a767 will not send/recieve picture messages


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Phone wont send or receive picture messages


call ATT, mine did this same problem, and it for some reason got kicked off in the ATT system that i didnt have the correct messaging plan anymore. it sounds odd, but it fixed mine. good luck!

you may try a master reset after backing up to your PC if that doesnt work.

Hope this helps! pls dont forget to rate the solution!

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1 Answer

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do you have internet on you phone because it will not work unless you have the internet connected... i got the internet shut off on my phone and now i cant send or receive pics anymore either.

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1 Answer

Razar v3xx


When you receive the message with id and password, it usually means that either your phone is not multimedia messaging compatible or your account is not provisioned with the actual multimedia messaging feature itself.
If unable to send or receive a picture message (MMS), troubleshoot accordingly:
  1. Attempt to connect to MEdia Net on the device. Connectivity to MEdia Net confirms the device has enough signal strength and GPRS availability to send and receive MMS.
  2. Verify MMS is being sent to an AT&T subscriber. If MMS message is being sent to someone other then an AT&T wireless services subscriber, verify that the carrier is supported.
  3. Picture messaging settings are pre-configured on all devices purchased from AT&T. If the settings have been altered or if the device was not purchased from AT&T, validate picture message settings are properly configured.
  4. Attempt to send an MMS again.
  5. If further assistance is required, please contact Customer Care.

If problems occur, please perform the following troubleshooting steps:
  1. Verify device has signal strength.
  2. Check for a GPRS attach on the device.
  3. Verify the browser settings are correct.
  4. Clear the browser cache.
  5. Power cycle the device (turn off and back on).
  6. Attempt to access MEdia Net again.
  7. If unable to access a particular MEdia Net site, check to see if the site is supported by AT&T.
  8. If problem persists, please contact AT&T Customer Service for wireless customers.

Jun 08, 2008 | Motorola Mobility RAZR V3

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