Question about Sony Playstation 3 (PS3) Console

5 Answers

Ps3 not playing blu ray on my samsung LCD

The games are working fine, but when i enter the blu ray disc tv comes with a message saying 'Mode not supported' i have tried changing the resolution settings on the ps3 but its still not working

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  • GTBandit May 30, 2008

    I seem to have the same problem with my new game "Racedriver GRID". When the disc is inserted I get the message "mode not supported". If I pop it out and insert any other game, no issue

  • reany21 Jun 08, 2008


    the games are working fine, but when i enter the blu ray disc tv comes with a message saying 'Mode not supported' i have tried changing the resolution settings on the ps3 but its still not working

  • usman0826 Jun 26, 2008

    exact same problem sent in ps3 got a new one but no luck? am io suppose to to take the samsung off the wall and return that too

  • Anonymous Jun 28, 2008

    the ps3 is working i can play games, go on PSN. but, for some reason the PS3 is just not playing the blu ray, yet plays the normal dvds.

    is there anyway that i can fix this

  • RikMak916 Jun 28, 2008

    my ps3 is playing the games and i can log on yet it doesn't play the blu rays i rent, yet it can play the normal dvd rom.

    is there any solution for this problem

  • jhtucker77 Jul 20, 2008

    My PS3 still does not work after trying the push the button and wait for 5 sec. fix.  I was able to get it to play the disc, but the video never came onto my screen.


  • pizzabagel15 Oct 19, 2008

    I am able to play PS3 games and regular DVD's but once I enter a blue ray dvd I receive a message that there are no signals

  • Anonymous Dec 19, 2008

    When trying to watch a blu-ray movie on ps3, message comes up that says "not supported mode"

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5 Answers

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Change the frame rate on your tv to 60hd, that should solve it. Basically, your tv might be set to theater mode which is playing 24hd..


Posted on Jan 02, 2009

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Solution # 4 was on the mark. I had an earlier generation Samsung 1080p and had to turn off 24 Hz to make the TV display blu ray movies properly. What a lifesaver!

Posted on Feb 18, 2010

  • marty bruton
    marty bruton Apr 27, 2014

    thanx ur a lifesaver!

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Agree with Best Solution 1, although the path you need to make this change is under Settings - Video Settings - BD 1080p 24 Hz Output (HDMI) and change it to "Off". I have an earlier Samsung 1080P LCD and it dows not support 1080P24.

Posted on Oct 10, 2009

  • marty bruton
    marty bruton Apr 27, 2014

    thanx bestvader awesome

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To fix this problem, in your PS3 menu go to Setings, BD/DVD Settings then change BD 1080p 24 Hz Output (HDMI) to "Off" (you probably have it in Automatic). Try you BD movies now.
Hope it helps :)

Posted on Aug 10, 2008

Power on PS3 via power button and HOLD IT for 5 seconds (release after the second beep). It should automatically configure your PS3 to the TV's native resolution for all settings.

Posted on Jun 28, 2008

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Playstation 3 not playing games but will play blu ray discs


Make sure that your firmware is updated correctly. Also make sure the games are the correct region for the unit you're playing on. You may have an incorrect region setup on the PS3. PS3 games are region locked, either being PAL or NTSC. If the PS3 is set to read PAL (by being set to a region that is PAL, like the UK, Europe, and Japan) it will not read or play an NTSC disc.

Misconfigured or corrupted firmware installations can also cause this problem. Furthermore, pirated games will not play, because they do not have the appropriate security key on the disc.

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My new 3.15 ps3 won't play blu-ray but will play everything else no problem. no problems to play games or to play normal dvd's. When playing a blu-ray the UNIVERSAL part at the start of the movie plays...


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For some reason you seem to think this is a PS3 problem. Why do you think this is a PS3 problem? If you can play PS3 games, then I will say it is not a PS3 problem, as all PS3 games are on Blu-ray, and if you were having problems playing PS3 games, then that could account for the movie not working.

Since only the movie isn't working, I am going to say you have a defective Blu-ray disc. Did you just buy this movie, or have you viewed it before using the PS3? If you have never viewed it on the PS3, then the problem lies in the disc, and you need to take it back and have it exchanged.

If you have played the disc in the PS3 before (the PS3 you are having a problem with, not a different PS3 or Blu-ray player), or you still think it is a PS3 problem, then use the "Disc Troubleshooting" support page. Normally, if a Blu-ray movie will not play, it won't play at all, and it is because the Blu-ray laser has gone out. It sounds to me that the disc is bad, but this is only going on the information you have supplied.

Here is the Disc Troubleshooting support page mentioned above:http://playstation.custhelp.com/app/answ…

**EDIT**
Sorry, I just noticed you gave a UK link. Here is the support page for the UK. You will have to do a search on the site to find the Disc Troubleshooting page for your region.http://uk.playstation.com/support/

**EDIT**
Okay, here is your Disc Troubleshooting page for the UK:http://faq.en.playstation.com/cgi-bin/sc…

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