Question about Iomega 1TB Desktop USB 2.0 Hard Drive
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Posted on Jan 02, 2017
Hi, Generally the HDD inside the shell can handle about a 6' drop when it's off and about a 1' drop if it's active. The beep is most likely coming from one of the shell components. Take the drive to a pc store and ask the techs to move the HDD into a new shell and test it for you. Most likely it's ok and you can just buy a new shell/enclosure for it. If that doesn't work it may have been actively reading/writing when it toppled and as the drives are a lot more delicate during that process you may need the help of a recovery pro. If that's the case comment back here with your country/state/city and I'll pass on a recommendation for a nearby facility that can assist you in retrieving the files. Chris
Posted on Jun 09, 2009
Try running disk utility. If it can see the hard disk but it isn't mounting it, try clicking "repair" or if that is greyed out, "verify" then "repair". Be warned that this could take a very long time, so leave it over night. It may even look like it has crashed. This may either fix the problem, or tell you that the drive can't be repaired (in the data sense) and it will hopefully mount it read-only so you can retrieve the data. You will need another drive with enough space to copy everything off. If copying data fails, try copying folder by folder or even file by file to get off all files that are ok, as otherwise it will just give up when it finds corrupt data.
If disk utility cannot see the hard disk at all, try the other interfaces (usb/firewire/sata). If it can't see it in any of them, try it on another computer. If none of them can read it then the unit is dead. You may be able to retrieve your data by taking the unit apart, removing the hard disk, and placing it in another enclosure. This will probably void your guarantee though, so it's a choice you may have to make :(
Posted on Oct 27, 2009
I have to say from the sounds you describe the Hard Drive is totally destroyed, the noises you can hear are the mechanical parts inside grinding and clanking together. If the information is critical it may be recovered by a specialist data recovery company, but we are talking £100's even £1000's to do the job, so otherwise I would suggest taking case apart and buying a new hard drive for it.
Sorry its not what you want to hear but it sounds very terminal to me.
The reason the PC can detect a device is that it can see the Interface card that sits between the USB port and the Hard Drive.
Posted on Mar 03, 2010
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Okay , so there are some steps to figure out what is wrong with your external.
Firstly , if your computer makes a sound when you plug in your external , go to Start-Control Panel-Administrative Tools-Computer Management-Disk Management , and see if your external drive is listed here with your local drives. If it is listed , right click on the drive and change the drive letter to make it appear in "my computer".
If your drive does not make a connection sound when connecting to your computer and also does not show up , please follow the next step.
Remove the hard drive from the casing if possible and install it in your computer case or another external case.If the drive works , the problem is with the casing and you can ignore the drive.
Now , if the problem is with the casing , there are still 3 possibilities.
The second component you want to test is the USB cable. If you have a printer , swop out the cables and see if your printer functions normally. Most externals use the same connector so you should be able to test it in this manner. If the cable works go on to the last step. If the cable is defective , replace it with a new one which you can find for about $10 at most electronics and chain stores.
The last component to test is the circuit board. This is a bit of a grey zone as you probably won't be able to spot the blown component unless it failed really badly. With the casing already opened , locate the external's circuit board and check to see if you have any blackened components or fluids leaking from some components. If all the other components of the external worked perfectly , then this is the faulty part. It is not really economical to replace the circuit as most of the time it is out of production by the time you need to replace it and it still costs a lot even if it is available so if your drive is working perfectly when connected via sata or IDE on your computer , the best is to buy a new casing and place your old drive in the new casing.
A casing costs about $50 and you could get it at most tech shops and big chain stores like Best Buy.
I hope this solves your problem and please reply if you need more help.
Posted on Sep 29, 2010
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