Question about Zoom 5241 Modem

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When i plug my Zoom 5241 Modem in all lights come on the go off and nothing works... It just started yesterday and i have had it for 3 years and nothing has changed in the network... Is it dead?

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Well it might be dead - try these two steps:

1. Unplug the modem and leave it unplugged for at least a minute, then plug it back in.
2. If that does no good, try the RESET button on the back, using a paper clip or pen point. The reset will probably only work while the lights are still on - so try to press in the button pretty quick.

Thanks - Sam

Posted on Sep 07, 2010

  • rrogers731 Sep 07, 2010

    Thanks i did leave it off for a while and then plug it in to no avail last night. I will try to reset it when the lights come on...

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