Question about Computers & Internet
Your dell seems to have a bad hard drive. The "DST" is a Drive Self Test. This test determines whether or not your drive can start up and read and write. When you have this failure you can sometimes recover some of the data but you probably will not be able to boot the computer if you have not been able to do so thus far. If your dell is still under warranty I would recommend that you call dell and see if you can get it replaced.
If you do not know if your dell is under warranty you can get on another computer and open your internet browser and navigate to http://support.dell.com.
Click on (Start Here) under "Support for Home Users"
On the top right hand side of the of the page hover over "Warranty Information" and click on "Warranty Status"
On that page you want to enter in your Service Tag. That can be located on the bottom of your laptop usually on a white or black sticker.
Once you find out if your laptop is under warranty you can call dells support line to see if you can get it repaired. You may need to provide the error code to them in order to get a replacement.
Posted on Sep 08, 2010
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Posted on Jan 02, 2017
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