Question about Philips GoGear HDD6330 MP3 Player

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Frozen screen i have a philips gogear 8 gb and it frose when i tried to acces my music but now all it shows is tiny litle squares an a legend saying no artist found i can't eaven turn it off or do anything ..... HELP

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  • JennDel May 18, 2008

    Same thing to mine, except that is the HD 6330 30gb. I dont have the cd on hand either. Any options?

  • Alm0st235578 May 24, 2008

    my 4gb phillips devise frose while i changed the song

    now it just shows the name of the song but i cant play it,or even turn off my device

    what do i do?

    please help me i really need it



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Aww mann really
well when i connect it,i cant even search anything
it wont even show up on my computer

it froze like an hr. ago

Posted on May 24, 2008

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Sounds like the database has become corrupt. The only cure for this is to restore the player.
This can be caused by shock to the player, not "safely disconnecting" from the PC, or incompatible Windows or Media Player version.

Assuming you player is a Philips HDD1830, install and run the Philips Device Manager from the product CD.

Select the repair/restore option.

Connect the player to the power supply and PC, then follow the on-screen prompts.

This will format the player, and restore the system files.


If you player is an SA6085 or SA6185, then the same method applies, but you will need to press and hold [VOL+] on the player whilst connecting to the PC, until told to let go.

If this doesn't help,, post your model number for more specific help.

Posted on May 14, 2008

  • Bahador Farajollahi
    Bahador Farajollahi Jan 04, 2014

    Hi.. my model is 2110/02 .the screen is blank green and niether plays any music nor any of the buttons function.



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