I noticed floating particles (look like clear scales) in the water being dispensed, so I changed the filter at the bottom of the fridge. The water being dispensed still has lots of floating particles that look like clear scales. How do I fix this please?
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Those filters are behind the grill, down at the bottom of the refrigerator. You will need to turn it 1/4 turn, counter-clockwise then pull out. With your make and model number go to Lowes or Home Depot and get a new filter. After installing it take the time to run about 5 gallons of water through it before using for drinking water. (This clears the filter of an anti-microbial agent used during manufacturing.) This will fix your problem.
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was the outside filter factory? by this I mean does the unit have an internal filter ? if no, then you need to flush the system, clean the outside dispenser components, lime or rust has accumulated on the dispenser if the water from the outgoing side of the filter is clear ( is the ice clear and fed by this same water source? if so,, its just outside build up that needs to be cleaned
If you can find a hose that will fit the water line you can flush it out. But the most likely problem is that the filter that you bought was defective and the white particles are coming for it. If you can test it without the filter, to see if the water is clear or not, will tell you whether you should take the filter back and complain.
run about 2 gallons of water through the filter, if it did not help - the stuff is coming out the tubing between the filter and the dispenser. Check water hardness. If you have water softener, make sure it works properly.
A new filter contains activated carbon, and, if your particles are dark, this is probably the problem. A new cartridge will have some loose material in it, and this flushes on through to the dispenser(s). The fix can be effected two ways: If the filter is new, remove it and dunk it in a pot of water several times, draining it between dunkings. This decants the loose materials and will alleviate the particulates. If the filter has been in a while, tha particulates will have mostly moved on through the system (and into your system!). Activated carbon is not harmful. If you fall somewhere in between the lengths described, decanting the filter may still provide some relief, again, depending on how long it has been in service. As a general rule, always dunk and decant a new filter prior to installation to keep the particulates to a minimum.
You may need to replace the water reservoir located behind the crisper. They are known to flake and cause the problem you describe. They are usually replaced with a coil of water line instead of one larger reservoir to stop the problem.
Most new water/ice systems have break-in procedures in the manual, including flush a couple gallons of water through the water dispenser and disposing the first 24hrs of ice.
Are the particles present in the filtered water before adding ice? If so, you can probably assume the contamination is from the water tank so you should flush several gallons of water through the system to get rid. If the particles are present after adding ice, try pulling out the ice bin and dumping the ice.
the problem might be linked ot your reverse osmosis system itself, something about filtering and storing previously filtered water, which if i remember correctly creates a "harmless" bio film the consistency of what appears to be brine shrimp sized particles floating in water. so i would remove the filter from the refig and flush out again.
okay - we have had this same problem for around 6 weeks - We called a service repairman to come out and he said that these "floaties" are harmless bacteria. We should disconnect the filter and flush the system by using 1 gallon of water a day (wasting it) after the chlorine in the water is allowed to build up again then the "floaties"- bacteria- will go away---- gross :-( We will see if it works---