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I just bought a w2040t monitor at Best Buy in Canton, Ga.today. My computer works fine. I connected the cable from the monitor to the computer tower[the only connection on the computer that the cable will go in] I turned on the power and the only thing on the screen is small white rectangle with O-sub out of range 68.6 khz / 85hz. I put the cd-rom in the pop out tray, and nothing changed. I have Windows XP in the computer. My computer is an HP Pavillion a520n and was bought 6 years ago. Can you help. BB wants me to bring the monitor back to the store, which is an hour away. Thanks BUD

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Please clarify me something; was your previous computer LCD (flat, slim line) or CRT (cathode ray tube, like the old big ones, with the glass surface). Clarify me this please with a post.

Waiting clarification, don't hesitate to post.

Thanks and regards
Stelios
direct FixYa link: http://www.fixya.com/users/technical114

Posted on Sep 07, 2010

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