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Top half of agitator is not moving, while bottom half operates normally

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This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:

http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

If the bottom agitates and not the top, the problem is likely the 4 "agitator dogs" designed to allow the top agitator to turn only one way.

Look at the section on the Sears site for Agitator, basket and tub.

See the part "Dog, agitator "

Remove the fabric softener unit, lift the top agitator cap (use a screwdriver) and you should see a plastic part in the center of the top agitator with a 1/2" square drive.

Remove the drive and lift off the top agitator. Turning it over you should see the 4 "dogs", replace these and the top agitator should turn in one direction only.

Replace the 1/2" drive, the cap and fabric softener unit and the top agitator should work.

Also see the following illustrated description of the above.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=136&osCsid=0da65cea0e338fe930b1fde153a243f0

Posted on Sep 07, 2010

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Whirlpool 8100 series Top loader;the centre piece will not operate. so it will not turn or spin. everything else seams ok. It seams like the centre section is somehow disconnected?


hello it sounds like the agitator dogs are bad part # 80040 pop thecenter cap off there is a center bolt holding it down the dogs are inside the agitator these should fix your problem if its the top half not moving. if the bottom isnt moving look at the under side of it when you take it oss see if it is damaged. if its not damaged and the bottom half dont move on agitate it could be the trans. please dont forget to rate my answer thank you.

Jun 08, 2011 | Washing Machines

1 Answer

Agitator won't move


Thes units have litlle plastic dogs that make the agitator agitate, and when they break it will stop.
Remove the agitator and inside there are 3 to 4 plastic dogs or ears and these are more than likely bad.
Pry the agitator cap off by inserting a screwdriver into the cap's notch

2) Pull the inner cap (if present) off - many Whirlpool machines use this inner cap, with a handle, to gain access to the center bolt

3) Remove the bolt in the center of the agitator (earlier models used a 7/16" hex-head steel bolt)
On older models, grasp the bottom portion of the agitator and pull the entire assembly out of the washer. (Some recent models allow just the top portion's removal to access these 'dogs')

5) Older models - place the agitator on the floor, and, standing carefully on the bottom portion, pull the top half off. Turn it over, and the dogs will be accessible for replacement.

6) Newer model dogs can be replaced once just the ratchet ***'y is removed. There are several versions currently in use, but most can be replaced without removing the bottom agitator half. All '4-dog' versions use the 285770 (or #80040) kit, regardless of the cam ***'y style. (Really old agitators, rarely seen now, used a pair of 2 larger dogs, which are a different part number)

7) On older versions, be careful to align the two tabs when inserting the upper ***'y back onto the agitator bottom half. When these are aligned, they will friction-fit the two halves together, making it easier to reinstall the ***'y. Handle it only by the bottom half to prevent pulling the top half off when reinstalling.

8) Lightly lubricate the agitator cap's rubber gasket using a bit of dishwasher detergent, and push it back into place. (On the Whirlpools with an inner cap, lube that cap's o-ring too - makes it easier to snap into place)dcramer531_112.jpg

Apr 18, 2011 | Kenmore 24042 Top Load Washer

1 Answer

Need to replace the agitator dogs and can't remove the mover from the bottom section


Direct drive Whirlpool washing machines use a two piece agitator. In-between the two pieces there are cogs, sometimes referred to as "dogs," which will wear out. When the dogs start to wear, you will notice a clicking sound and the top agitator will not move as it should. When you learn how to replace the agitator dogs on a Whirlpool washing machine, you can have your Whirlpool working correctly again. Agitator dogs are available at appliance repair facilities.

* 1

Disconnect the Whirlpool washer from the wall outlet. Open the washer lid to access the agitator.

* 2

Insert a flathead screwdriver in the notch in the agitator cap. Twist the screwdriver to pop the agitator cap off of the agitator. If your model has an inner cap, remove the inner cap by pulling up on the handle and removing it from the agitator.

* 3

Use a socket wrench to remove the bolt in the center of the agitator. Most Whirlpool washers use a 7/16-inch bolt to secure the agitator.

* 4

Grab the bottom of the agitator with both hands and pull it straight up out of the wash tub. Do not have your face directly over the agitator. If it is stuck or pops up too quickly you could injure yourself.

* 5

Set the agitator on the floor and carefully place your feet on each side of the agitator. Grasp the top of the agitator and pull the top half of the agitator off of the bottom half. Turn the top half over to access the dogs.

* 6

Use needle nose pliers to pull the dogs out of the agitator. Install the replacement dogs into the agitator according to the specifications given the manufacturer.

* 7

Set the top half of the agitator back on to the bottom half. Make sure to align the two tabs together between the halves so that they will friction fit. Grab the bottom of the agitator and apply a thin coat of dishwashing detergent on the rubber gasket on the bottom using your finger.

* 8

Set the agitator back into the wash tub and secure it using the retaining bolt. If your model had an inner cap, set the inner cap back into the agitator until it snaps into place.

* 9

Place the top of the agitator into place and press down until it locks into place.

Mar 21, 2011 | Whirlpool Washing Machines

1 Answer

Why wont the top portion of my agitator spin? It appears there are plastic gears within the top portion of the agitator. Can these be inexpensively replaced?


Whirlpool, Roper, an Kenmore are the only brands with rebuild able agitators. Any other brand will need a replacement agitator. The parts are about 6 to 8 dollars.
Here are some instructions I recently posted for someone else with a similar problem on an older whirlpool washer. If you need more specific instructions or the model you have is different let me know and I can look up the parts breakdown and give you step by step repair instructions.
Does the lower half of the agitator still operate normally? (Back and forth) Can you spin the top half (spiraled part) of the agitator in both directions with out the lower half moving? If so then you have a worn set of agitator "dogs" they are little plastic ears located in the upper half of the agitator and catch the notched inner section of the agitator to make the top action work like a corkscrew, slipping one way and driving the other as the lower half goes back and forth.
To get at these parts you will need to remove the agitator, Remove fabric softener dispenser or cap on top, and look down inside tho opening.
You will need to remove the plastic cover inside that has two ears sticking up, pull on one side or the other and it should pop out, there will be a rubber seal around it so it will be a little difficult to remove.
Now you will have access to the bolt that holds the entire agitator in the machine. The agitator dogs are located right on the outer edge of the center cup that the bolt goes through. To access them you will want to separate the two halves of the agitator and flip the top half upside down while holding your hand inside it to catch the cup with the dogs in it. Part number 80040, for the dogs.
Good luck to You!!

Jun 30, 2010 | Washing Machines

1 Answer

The agitator tries to rotate, but instead jerks, but doesn't rotate in normal motion. It also makes a ratcheting snapping sound.


Does the lower half of the agitator still operate normally? (Back and forth) Can you spin the top half (spiraled part) of the agitator in both directions with out the lower half moving? If so then you have a worn set of agitator "dogs" they are little plastic ears located in the upper half of the agitator and catch the notched inner section of the agitator to make the top action work like a corkscrew, slipping one way and driving the other as the lower half goes back and forth.
To get at these parts you will need to remove the agitator, Remove fabric softener dispenser or cap on top, and look down inside tho opening.
You will need to remove the plastic cover inside that has two ears sticking up, pull on one side or the other and it should pop out, there will be a rubber seal around it so it will be a little difficult to remove.
Now you will have access to the bolt that holds the entire agitator in the machine. The agitator dogs are located right on the outer edge of the center cup that the bolt goes through. To access them you will want to seperate the two halves of the agitator and flip the top half upside down while holding your hand inside it to catch the cup with the dogs in it. Part number 80040, for the dogs.
Good luck to You!!

Jun 26, 2010 | Roper RAS8445KQ Top Load Washer

1 Answer

Agitator for whirlpool washing machine


The plastic dogs are stripped inside the center of the agitator. To remove agitator pop off the top center cover(slot for screwdriver) There is a 7/16 inch bolt with standard thread, remove it and pull out agitator. Pull the agitator apart, you can stand on the bottom half and pull on the top, you have to reassemble it with the new dogs replaced(there are four in a package) Fairly simple, no special tools needed,
good luck.

May 27, 2010 | Whirlpool Ultimate Care II LSQ9549L Top...

1 Answer

Top part of agitator does not move with bottom of agitaor


Hi, Remove the cap on the agitator and locate the 7/16" bolt. Remove the bolt and the agitator will lift out. Seperate the agitator and replace the dog kit inside the upper half of the agitator.
Please let me know if this helps you or if I can assist you further.

Thanks
Vic

Jul 17, 2009 | Washing Machines

1 Answer

Agitater does not move when in operation..


If its only the top half of the agitator that is not moving it's probably the dog ears that are bad. They are located in the top half of agitator there are four of them and the set should be no more than $10 and any appliance service company would have them in stock.

Mar 18, 2009 | Whirlpool Ultimate Care II LSQ9549L Top...

1 Answer

Clothes mover of whirlpool top-loading washer is loose. Agitates.


You need to replace the agitator dogs inside the clothes mover (agitator). take of the top then the cover, remove th bolt and take the top half off. you should see four "dogs" that need to be replaced.

Jan 25, 2009 | Whirlpool LSQ9600L Top Load Washer

1 Answer

Trans will not disengage


either you have something stuck betwwen the two tubs(ie. a sock. ) preventing the tub from free spinning.or there is a clutch mounted on top of the transmission not engaging, as far the agitator not spinning correctly sounds liek the agitaor dawgs are stripped preventing proper agitaing(bottom of agitator works fine but upper portion free spins both ways without resistance?? correct??

Mar 18, 2008 | Whirlpool Ultimate Care II LSQ9549L Top...

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