Question about Jenn-Air Pro-Style JS48PPDBDA 48" Built-In Side-By-Side Refrigerator w/ Electronic Control Center, S...

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Freezer not cold enough--lost food already, and refrigertaor not cold enough. Freezer temp is set at 0 degrees Fahrenheit and Fresh Food compartment is set at 36 degrees Farhrenheit. I hear the unit running on the fresh food side but nothing on the freezer side. Model is Jenn Air JS48PPDBDA.

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Hi, the 1st thing you need to check is the defrost heaters. Make sure that they are not frozen up. look at the back wall of the freezer if there is frost on it then they are bad and need replaced. The next thing to check is to make sure the compressor is running. To check to see if it is running, place your hand on it. If it feels hot, then there is a serious problem. if it feels like it is running but not hot then it is okay, check to make sure that the coils have a good frost pattern, which means frost goes all the way up the coils. If that is okay then the most likely cause is the temperature control. If this is too complicated call your local appliance repair service....

Posted on Sep 07, 2010

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PSC23NSTESS FREEZING VEGTABLES


Side by Side ModelsIf foods, such as fruits and vegetables, in the refrigerator are freezing, it can be caused by several things. First, check the controls. They should be set at "C" and "5" or "5" and "5". The proper fresh food temperature is between 38 and 42 degrees Fahrenheit. The freezer should be between 0 and 8 degrees Fahrenheit.
  • If food in the bottom of the refrigerator is freezing, this could be caused by a refrigerator not having enough food to absorb the cold air.
  • If food in the door is freezing, move the door bins up or down so they are one notch away from freezer vents (Side by Side models only).
  • The fresh food control should be at the normal setting of 5.
Freezer on Top Models
First, check the controls. They should be set at "C" and "5" or "5" and "5". The proper fresh food temperature is between 38 and 42 degrees Fahrenehit. The freezer should be between 0 and 8 degrees Fahrenheit.
  • Since the cold air coming into the fresh food section originates in the freezer above, the rear of the top shelf will be the coldest spot in the fresh food area. Avoid placing delicate items that freeze easily on the back half of this shelf.
  • If food is freezing in the produce (fruits and vegetables) or meat pan, it may be that the temperature controls are not set high enough. Since cold air naturally falls, the pans can get too cold if the refrigerator is not running long enough to maintain good air circulation. Adjust both controls up one notch.

Nov 01, 2012 | GE CustomStyle PSC23NSTSS Stainless Steel...

1 Answer

Freezer turns of in cold weather


Many residential refrigerator / freezers are designed to work at temperature considerably above above freezing. Most modern refrigerator / freezer have a single electric thermostat - located in the fresh food compartment. This lone thermostat will control the compressor to keep the fridge (fresh food) section at the desired temperature (usually between 34 - 38 degrees F). The freezer will get colder regardless of how cold it is already whenever the fridge thermostat turns the compressor on.

Now that you see how the thermostat works, let's look at what happens when the fridge is placed in an unheated space - like a garage. In winter time, the temperature can drop considerably below 38 degrees. If the outdoor temperature remains cold enough, for long enough - it will affect the thermostat in the fridge. The temperature inside the fridge could drop below 38 degrees, preventing the thermostat from telling the compressor to turn on. Meanwhile, the temperature in the freezer compartment slowly rises from the normal -10 to 0 F degrees. It will continue to rise until it is the same temperature as the fresh food compartment or until the thermostat in the fresh food compartment tells the compressor to turn on again. This means the freezer contents will thaw.

If the temperature in the garage is even in the 40 to 50 degree range, the loss of cold in the fridge may not happen often enough to keep the compressor coming on often enough to keep some freezer items frozen solid - such as ice cream. Remember, water freezes at 32 degrees F, other products may require lower temperatures to remain frozen, and could thaw at 28 or other temperature.

Good luck!

Feb 13, 2012 | Refrigerators

1 Answer

I have just purchased the above unit and has been plugged in now for 24hrs with no food, the high humidity warning sign Is illuminated constantly Is this correct?? Also I have yet to witness the operation...


You didn't include a manufacturer or model, so I can only offer general help with your problem. If you choose to provide this info later, you may get better, more specific help. The freezer compartment contains the cooling coil for the freezer and fresh food compartments. This fan in many fridges are not visible - but yours may be. Yours may also have circulation fans specifically for moving air around the fresh food compartment.

Generally, the coil is located in a protected area of the freezer (behind the back panel). The fan is arranged to pull air from the freezer floor through the coil to be cooled and blown out the top of the freezer compartment. Openings between the freezer and fresh food compartment allows a portion of the cold air to be blown into the fresh food compartment.

The first thing to do is to see what the temperatures are in both compartments. The fresh food should be about 36 degrees and freezer -10 to 0 degrees Fahrenheit. Place a glass thermometer (capable of displaying 32 degrees and up) in a glass filled with cold tap water, and place in the fresh food compartment. Place another thermometer in the freezer (capable of reading -10 and up). You can also use thermometers designed for fridge / freezer temperatures if you wish.

If there is nothing in the fridge and the door remains shut, the temperature should be seen in an hour or so. If the temperature range is obtainable, it is not likely that there is a humid condition INSIDE the fridge. You may have moisture collecting on the OUTSIDE of the fridge near doors, etc. If so, locate a humidity switch and turn it on. Many manufacturers provide this switch to turn on electric heaters in the outer part of the fridge cabinet where moisture tends to form in humid climates. These heaters operate to evaporate the moisture on the cabinet and usually come on when the freezer defrost circuit is on.

I hope this helps and good luck!

May 16, 2011 | Refrigerators

1 Answer

Hotpoint fridge freezer freezer ok but fridge not working temp is always 21 degrees tried to set to 4 degrees but just keeps going to 21 freezer is fine -22 degrees


Merv -

Most manufacturer's fridges are designed for 34 degrees F in the fresh food compartment and 0 degrees F in the freezer compartment. Setting the fresh food compartment to a value lower than 32 degrees will freeze any moisture in foods, fruits and vegetables and freeze water in juices and other beverages resulting in broken containers, exploding cans, etc.

What you need is another freezer. Trying to convert a refrigerator into a freezer is going to be very difficult - especially without ruining it.

Good luck!

Aug 09, 2010 | Hotpoint Refrigerators

1 Answer

Freezer extremly cold, some frost on items. The fridge is also too cold, freezing food in the bottom crisper bin. Kenmore Elite side by side model # 5320902. We have the temperatures set higher to...


The compressor is cycled on/off by the fresh food temperature setting. The freezer setting controls a panel, or door if you will, that allows cold air to be blown into the freezer.

Since both compartments are getting too cold, the most likely culprit is the fresh food thermostat control, since it controls the compressor cycle. Try setting it to a higher setting, even if it's above normal. Use a manual thermometer to check the temperature of the fresh food compartment and compare it to the control setting. The readings should be the same or very nearly the same.

I assume your refrigerator is controlled by a solid state controller (i.e. a printed circuit board). Some of these allow for calibration of the thermostat to coincide with the actual temperature of the fresh food compartment. That would most likely have to be done by a service technician unless you have expertise in the field.

If calibration is not an option, if you can live with the thermostat setting not reflecting the actual temperature, a free fix is to simply set it higher than you actually want it to be, recognizing that the actual temperature is 'X' degrees lower than the thermostat setting.

The freezer compartment temperature will be similarly affected, and can be controlled by the freezer temp setting, which is actually nothing more than setting the position of the panel which allows or restricts air from being blown into the fresh food compartment from the freezer. Again, the compressor is cycled on and off by the thermostat in the FRESH FOOD compartment which gets its cold air from the freezer compartment.

Aug 29, 2009 | Refrigerators

2 Answers

Coils keep freezing up its 4 years old


Iced-over evaporator coils, accompanied by a non-chilled fresh food compartment, happened in my GE side-by-side (model GSS20IEMDWW). For me, the problem was caused by a faulty temp sensor in the fresh food side. That sensor never signalled the computer that the temp in the fresh food side was cool enough, so the compressor ran constantly.

Since the compressor was running constantly, the evaporator coils (back wall of the freezer compartment) eventually iced over (took about a week). Since the fan that draws air over the evaporator coils could no longer move any air (due to the icing), the temperature in the fresh food side got warmer as well.

The fresh food side is chilled through a hole with a motorized door at the top of the dividing wall between compartments which opens when the fresh food side needs cooling. If no air is moving in the freezer compartment, temps in the fresh food compartment climb.

I replaced the temp sensor in the fresh food side and solved the problem for a while.

I bough a pair of thermometers at a kitchen store and put one in the freezer compartment and one in the fresh food compartment so that I could occasionally check to see if it made sense for the compressor to be running (ie, was it really necessary to be trying to cool either compartment, or were they already cold enough).

About six months later I had the coil icing problem again. This time the fresh food side seemed cool enough (according to the thermometer as well as the fact that the flapper door would close, indicating that the computer knew to not try to additionally cool the fresh food side).

The thermometer indicated that the temp in the freezer compartment was cold enough, but the system computer continued to run the compressor. So I replaced both temp sensors in the freezer compartment - which solved the problem again. (My fridge is about seven years old.)

If you are going to replace any of the temp sensors, replace them all under the principle of "if one failed, the rest will soon fail too".

Use a website like www.partselect.com to look up a parts diagram for your fridge and see if you can order just the temp sensors. Other websites (www.repairclinic.com and www.appliancepartsworldwide.com) may also be helpful. I have no affiliation with any of the sites I just mentioned - I'm just posting them as resources.

Jul 30, 2009 | GE GSS20IEP Side by Side Refrigerator

1 Answer

We have a ge side by side and the refrigerator is freesing stuff. the model number is GSS25X SNA BS


Is it all areas of the fresh food side that are freezing your items, or is it the drawer area?

There is a direct connection (on my GE side-by-side, at least) between the freezer compartment and the drawers in the fresh food compartment. The size of the connection is controlled with a wheel or a slider. This could contribute to freezing in that area of the fresh food compartment.

Otherwise, it could be the temp sensor(s) in the fresh food compartment. If the computer thinks the temp is too high in the fresh food compartment, it will continue to cool.

It could be a problem with the motorized door that connects the freezer compartment to the fresh food compartment, located at the top of the dividing wall between the compartment. That door should close when the temp in the fresh food compartment is cold enough. If that door mechanism has failed, is disconnected, or otherwise blocked in the open position, cold air from the freezer compartment will continue to circulate into the fresh food compartment.

Jul 29, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

I have a refrigerator that is 10 years old it is a tpx24pbe bb model number and the refrigerator side is staying at 50 degrees what is the problem?


On my GE side by side (model GSS20IEMDWW), a warm fresh food side, as well as iced-over evaporator coils in the freezer, was caused by the temp sensor in the fresh food side sending faulty data to the computer.

The temp in the fresh food side would climb because air could no longer pass over the iced-up coils in the freezer side.

For me, the faulty fresh food side sensor made the computer always thing the fresh food side was too warm, making it constantly run the compressor (thus icing up the coils).

If you do not have a coil icing problem in the freezer, then your fresh food side temp sensor may be telling the computer that the fresh food side is already cold enough.

Jul 27, 2009 | GE Refrigerators

1 Answer

Refridgerater doesnt get cold enough.


Things to check.......Is the evaporator (freezer) fan motor running? If not you could have a bad motor
Do you see a build up of frost on the interior rear wall of the freezer? Problem in the defrost system. This includes the heater, terminator or control.

In addition a bad fresh food damper control or blocked return air duct could be restricting airflow into the fresh food compartment.

Ideal temps should be 0 to 10 above in the freezer and 36 to 42 in the fresh food compartment. This can be measured by submerging a thermometer in a cup of vegetable oil that has been in the freezer for 24 hours. The same can be done in the fresh food compartment where a cup of water will do the trick. Higher freezer temps could indicate a more serious problem in the sealed system.

Apr 28, 2009 | Haier HTE18WAA Top Freezer Refrigerator

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