Question about HP Officejet 6310 All-In-One InkJet Printer
Hi old novii, sorry to but in but I had bigmountain on chat.
Hi again Bigmountain, pls download the patch here. If that still does not work uninstall as we have discussed and download/install the new drivers/installers here. So even if your CD is not working, it should still go through with the installation. Please, pls follow installations/on screen instructions.
Hope this be of additional help/idea. Pls post back how things turned up or should you need additional information.
Good luck and kind regards.
Thank you for using FixYa.
Posted on May 14, 2008
Hi bigmountain - I'll tell you what. First off are you sure all the software is installed? I don't know how long you've had it. (Sorry, I have to ask these things). Second, I could tell you how to do the things you want to do or send you a link to download the manual. Much easier with pictures. If something's not working after you're sure your doing it right we can take it from there. How does that sound. I'll even throw in the link for you're software in case you don't have it and it not sure if everything's instatalled.
Here's the link for both. Just choose your operating system and you can download the manual (it moght be on the list in the left) and the HP full package software. If rhis solves your problem PLEASE rate this as fixed. If not, DON'T RATE YET,just add a comment and I'll be happy to help you further. Thanks big guy.
Posted on May 14, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
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click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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