Question about HP LJ 3015 All-In-One Printer / Scanner / Copier / Fax

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I dont have a cd to install this printer. I accidentaly removed it from my computer

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hi Valerio

Posted on Sep 07, 2010

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Can not install on my laptop


If you are having problem to install the printer, or get your printer on, do the following:
Check all connections first if necesary replace the cables and try again.
Be sure the printer is ON
Go to Printers Folder (Start >> Control Panel >> Printers) And be sure your printer status is marked as "READY"
If not, Uninstall the printer and install the printer again but
During the printer installation follow the software steps

**************************************************************

to remove your software go to >> Start >> Control panel >> Add/remove programs
If you did it already and your software is still in your computer do this:
1) Uninstall the printer,
2) Delete all the printer folders created during the last installation. (Usually in folder "Program Files")
3) In the computer registry (start >> run >> regedit.exe) Delete all printer paths
4) Reboot your computer
5) Re-install the printer again.

*************************************************
If you dont have the CD:
To get your software go to: www.canon.com
Support >> Sotware and drivers

And download there your printer software

**************************************************

Have a great day!
Pablo :-)

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1 Answer

Tried ubplugging like you suggested


Its possible that the installation had an error while online and the CD.

Go to control panel then select add/remove programs and make sure that all instances of yiour HP printer software is removed. Remove the printer from your computer. After that shut down the computer and then turn it back on. Put the CD in the computer and then run the CD and follow the directions. It should be the one to tell you when to plug in the printer. if in case it gives an error at the end with it not finding the printer. Dont uninstall the software just look for anything that has a question mark or exclamation point in the device manager. if so right click on that and hit update driver but make sure the CD is in the drive.

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