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Hp laptop won't turn on and the power pack makes a clicking noise ,can it be repaired ?

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There could be a short circuit in the powe pack.
Just call HP and have the power brick replaced. try using another power pack to isolate the issue, if your laptop works using another power pack, then its your power pack that causes the issue

Posted on Sep 07, 2010


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I have a dead hp pavilion dv9500 laptop. The battery doeds not charge. It does not work with the battery out. The dc socket lights up when the charger is plugged in. The charger is ok.

This almost certainly means that the internal power converter inside the laptop's motherboard has burned out or otherwise stopped working. Unfortunately, a fix would require a replacement motherboard, as laptops do not have an internal power supply like desktops.

If the laptop is less than 1 year old, or you have any kind of extended warranty on it, it might be covered in the case of a power surge, which is the most likely culprit for damage like this. Otherwise, you will need to contact HP to see what they might charge for a replacement motherboard.

In most cases, a fix (in parts and labor) will be more expensive than simply purchasing a new laptop. It's unfortunate that this is the case, but it often is true. If you decide to contact HP about a fix, make sure that they give you an estimate BEFORE you send your laptop to them, as the costs to repair laptops can sometimes be outrageous.

If you have important data that needs to be retrieved from the computer's hard drive (which is likely fine, and all your data is probably still there unless the damage was much more catastrophic than it appears) I would recommend speaking with a local professional. They should be able to do data recovery for you for less than $100 USD.

Good luck, and hope this is helpful!

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1 Answer

Why won't my hp turn on?

The 1st thing to try is to make sure that the outlet you are plugged into has power. Try plugging in a lamp or fan or something and ensure that it powers on.
2nd some power packs have a seperate power cord from the power pack that may come loose ensure that it is plugged in tight if you have this model of power pack
3rd is to check the power pack you are using. The easiest way to do this is with a volt meter if you have one. They output in DC so ensure that you have it set to DC on the dial. If you do not have a volt meter check if there are any lights on the power pack that should light up when it is plugged in. If there are no lights on the power pack then there is not much of a way to check the power pack without a volt meter.
The last thing it could be would be the charging or power circuit of the motherboard. This would only be able to be diagnosed by a certified repair technician. If the laptop is still under warranty you will want to contact HP to have this checked.

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1) Turn off your laptop.  2) Remove Power supply.  3) Remove the battery and put it back again after 1 min.  4) Put power back and restart. 
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Help,please keep answer simple.

Clicking noises coming from a computer is generally a bad hard drive and must be replaced.

*However* the power going off may mean it is a fan that is bad and needs to be replaced.

Either way the laptop will require a replacement part, so take it to a computer repair shop and will be able to determine which it is fairly quickly.

Nov 11, 2007 | HP Pavilion ze5170 Notebook

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