Question about Bosch Nexxt Premium WFMC6400UC Front Load Washer

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Softener Doesn't Dispense

The softener doesn't dispense. On the screen it will say dispense softener but nothing happen. It appear to fill up the bleach side on the softener dispense cycle. What is wrong???

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  • redsnook May 14, 2008

    Their is only two values in the washer. One value appears to do the cold water to fill up the tank. The other one has y on it with hoses going to dispenese the soap, bleach and softener. WIth one of the hoses going to a water metering seniors it looks like.



    Do you know what I am talking about? From what I can tell both value seem to be working right and I think the bleach and softener us the same value, but not sure. Do you have experience working on Bosch Nexxt

  • redsnook May 21, 2008

    took the hose off and clean the back of the washing machine hook up. Replace solenoids value and it still doesn't work. What is wrong

  • redsnook May 21, 2008

    I replace the circuit board with the lcd display. Now the motor will not spin and i am still not sure if the softner problem is fixed...can someone please help me

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Clean out the sediment filters at the back of the washer and at the hose/facut connection.

Posted on May 15, 2008

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Either valve is broken plugged or allined wrong. Think the latter is the case

Posted on May 14, 2008

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1 Answer

Soap doesn't always dispense on any cycle. oap drw


Hello Bruce - The drawer requires two valves to open to dispenser: the bleach valve and the wash valve. If one fails, it will not fill the softener compartment. If there isn't any cold water supplied to the unit, it will not rinse the softener or the detergent. Possibly the washer may have a faulty water valve or an incorrect water supply to the unit. Also, if the softener dispenser cap is not installed properly, that can cause it to not rinse out as well. Because it could be a number of any one of several underlying causes, I personally recommend contacting a professional to properly diagnose and repair the unit.

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Frigidaire washing machine fabric softner will not dispense out


Hello - There are several things that could cause the fabric softener to not dispense into the washer. Are you sure the liquid in the dispenser after the wash is fabric softener? If it is fabric softener, the solenoid that lets the water into the dispenser is not working. This solenoid is located on the back of the dispenser. It only gets voltage during the dispense time and fills the fabric softener dispenser with water. The fabric softener dispenser fills while the washer is filling for the rinse cycle.

When the washer begins to fill for the rinse cycle, the fabric softener solenoid is energized and water flows into the fabric softener dispenser cup. When the cup is full the water siphons out and softener and water flow into the tub.

If the liquid in the fabric softener dispenser is pure softener you may need a technician to diagnose and repair the problem. The voltage will have to be tested to the softener solenoid and a volt meter is required.

If the liquid in the fabric softener dispenser is water you probably need to clean the dispenser cup. **** will build up in the siphon tube and stop the liquid from going into the washer tub. The incoming water will dilute the softener and overflow the dispenser cup and run into the tub. The instructions for cleaning the dispenser should be located on page 43 of the use and care guide that came with the washer.

If you don't have the use and care guide these instructions will help. Open the dispenser until it stops. In the left rear corner of the dispenser, there is a release that is labeled push. Press down on the push area and you can slide the dispenser drawer out.

Remove the insert from the bleach and fabric softener compartments. Clean the bottom of the insert and the bleach and fabric softener compartments. Reinstall the insert and put the drawer back inside the washer.

To test the siphon action slowly pour water into the fabric softener compartment. When the water level goes above the maximum line stop pouring. The water should all drain out.

Hope this information proves to be helpful however if it is ineffective please contact a professional to move forward accurately.

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I have a front loading Kenmore washer and when i put liquid detergent and fabric softener, the liquid flows into the machine - should the detergent and fabric softerner remain in their compartements until...


Hello,
Yes the detergent and softener will stay in the dispenser drawer until the correct time for them to be dispensed. The detergent is dispensed during the main wash cycle and the softener will not dispense until the rinse cycle

Jul 26, 2011 | Kenmore Washing Machines

1 Answer

I've been checking this forum for answers as to why the fabric softener does not dispense during a wash. The answers are all suggesting that it's because of the gunk build-up from the detergent and...


yes.if it's brand new nothing had time to build up that you would have to clean out,something is wrong with the dispenser most likely.next time send the brand name and model number so whoever is helping you can look up your machine to help you better.

Apr 09, 2011 | Washing Machines

2 Answers

GE WSXH208AWW doesn't dispense detergent, softner or bleach. Dispenser is totally dry after wash cycle.Appears no water gets to tray.


I'm having almost the same problem - the bleach & softener both will NOT dispense, but (LUCKILY) the detergent does dispense on mine, for now.

In order to get the solutions (bleach, softener, detergent) to go into the washer, the water needs to pour through the dispenser somehow. Dry means NOT working (mothmanmeg).

I need help, too!! We tried taking the drawer out & cleaning, no luck.

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1 Answer

Bosch Washing Machine Softener Tray not emptying


You need to replace the cold water inlet valve. If the machine is older than one year it may be clogged on the side that moderates the cold water to the bleach and softener compartment. Replacing the valve fixed the problem. During the cycle when the softener dispenser fills it should fill quickly and no or little water should be seen in the soap dispenser area. If a lot of water goes into the soap dispense and little into the softener area the valve is clogged.

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2 Answers

The softener holder just fills with water but will not drain.


Is water left in the dispenser at the end of the cycle?
About two tablespoons of water remaining in the dispenser compartment at the end of the cycle is normal. At the end of the wash cycle, fresh water automatically cleans the dispenser. Check that the cycle is complete before opening the dispenser drawer.
Is the dispenser drawer clogged?
A clogged dispenser can block the flow of water through the dispenser and cause water to leak out. Manually remove the dispenser, and clean any leftover detergent or additives that could clog the flow of water through the dispenser. Also, check that the detergent drawer is always completely closed during the cycle. If the drawer is not closed completely, water can leak out onto the floor.
Are the additives dispensing too early?
Here are a few things that can cause the additives (detergent, fabric softener or liquid chlorine bleach) to dispense early:
  • Check that the dispenser is not overfilled. Do not fill past the MAX fill lines on the dispenser. Overfilling can cause early dispensing of liquid chlorine bleach and/or fabric softener.
  • Check that the detergent separator is in the correct position. For liquid detergent, the separator should be in the front position. For powdered detergent, the separator should be in the rear position. If the separator is in the rear position while you are using liquid detergent, it will dispense immediately, which is not how it is designed to work.
  • Use powdered HE detergent when using the DELAY WASH option. Liquid detergent may dispense prior to the start of wash.
Are the additives dispensing too late?
The additives will not dispense until the proper time if the DELAY WASH option is selected.

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2 Answers

Fabric Softener Won't Dispense


The fabric softener dispenser is notorious for clogging. Liquid fabric softener is essentially a liquid form of wax. After a period of time it begins to gunk up the inside of the fabric softener dispenser. If you remove the dispenser drawer and look into the cavity, there should be a series of holes in the upper part of the compartment where water sprays into all the dispenser trays. These holes get gunked up and clogged and water will not dispense properly. As a result, the washer goes through a complete cycle, but the dispenser stays full. If this is the case, you can take some cotton swabs and/or toothpicks and clean these holes real good. It may be a bit meticulous, but it should take care of the problem. Post back and let me know if this helps.

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