Question about GE (PSS26MSRSS) Side by Side Refrigerator

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My fridge is cold on the bottom shelves but hot on the top shelve and freezer is not cold enough to freeze

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  • GE Master
  • 2,333 Answers

Ge has had alot of problems with the computer boards but this sounds like the evap fan isn't working,i need you to answer a few questions for me,first when you open the freezer door do you hear the fan blowing?also from the bottom up remove the second draw or food bin and put your hand on the back wall inside the freezer and tell me if there's like snow or frost on the wall,if so you have a defrost problem,one more thing check the model number,you'll find it in the fridge side,up on the right hand wall near the ceiling

Posted on Sep 07, 2010

  • Sal DeAngelo Sep 07, 2010

    also if the board is bad this can happen,if the compressor isn't running the cold air will settle to the bottom,do you hear the compressor start or is it dead and just the lights are on and that's it

  • Sal DeAngelo Sep 11, 2010

    can you let me know if you're getting any of my messages,this site is not working correctly and i'm just wondering if people are geting any of the messages i'm sending out,thanks

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1 Answer

Top 3 shelves don't freeze


Cold air sinks. If evaporator temp is not low enough only the items on bottom of freezer will get cold and possibly freeze - stuff on top will not.
Throw a digital thermometer in there towards the top shelves and I bet your temps are high. Low refrigerant will cause this; furthermore, if you leave the refrigerator door open by accident, the refrigerator will never shut off, the freezer evaporator will freeze over with a block of ice, and the freezer temps will be higher. If that is what happened, simply unplug the unit and allow it to self defrost and then turn it back on for proper operation and make sure that the refrigerator door is properly closed!

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1 Answer

My GE Side by Side is not working wierdly. the top few shelves on both the freezer and refridgerator are not cooling but the bottom shelves are cold.


Check to see if your evaporator fan is blowing in the freezer, then check your condensor fan behind the back panel. If those are both running make sure your coils are clean underneath your fridge. Cold goes down heat goes up, that's why it is warm up top and cold down. Start there. Good luck!

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1 Answer

The freezer side does not freeze on the top shelf. The refrigerator freezes everything in the bottom but reads 47 degrees and doesn't cool the top shelves. The fan under the fridge runs fine.


Behind the back wall of the freezer about halfway down, probably behind the light bulb (if there is one there) there is a fan. My guess is that the fan isn't working, or is slow. To test, open the freezer door, then hold the door switch closed and listen for the fan.

This fan should be blowing air up the back of the freezer, and send some of the cold air through a vent at the top of the freezer into the fridge. The air then descends through the fridge and reenters the freezer through a vent at the bottom. If the fan is broken, or if the upper vent is somehow blocked or broken, the cold air will enter (rather than exit) the fridge side at the bottom vent. Because cold air tends to descend and warm air rises, the cold air will freeze the stuff at the bottom of the fridge, and the thermostat (at the top of the fridge) will say it is warm.

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2 Answers

Both top sections fridge/freezer of my side by side are not cold


Sounds like a defrost problem. Remove food from freezer section, take the back wall out after removing shelves, and use a hair blower to melt off the ice and frost. Most likely you need to replace the defrost heater.

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1 Answer

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Verify the fridge "flap" which could be stuck closed. To do this remove the shelves and then remove screws holding the center panel (3 screws for a bottom freezer). At the bottom you will find a connector which can be unclipped so you can take the panel out completely from the fridge. See if the flap is closed if it is then that could be the problem. It may need to be replaced. Good luck.

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1 Answer

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sounds like the circulation fans are jammed/seized or faulty -try a full defrost and see what happens after that.

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Hi,

if the compressor is running your ref. should be getting cold. Their is a defrost timer but when it is in defrost the compressor shuts off. I think you do have a leak.

thanks,

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CHECK TO SEE IF THE EVAPORATOR FAN MOTOR IS RUNNING, ITS IN THE BACK OF THE FREEZER SIDE, MOTOR MAY BE BAD OR SOMETHING COULD BE BLOCKING IT...

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