Question about Jenn-Air Microwave Ovens

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I have a 13 year old JennAir microwave. It works fine except the caurosel won't turn. My repairman says the part needed is no longer available. Is he right?

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  • mohlf1 Sep 07, 2010

    JMC8100ADB
    Tag inside says Maytag, altho outside it's JennAir.

  • mohlf1 Sep 07, 2010

    Sears has the Motor (58001073) and the Motor Screw (58001048) but says the Motor Gear (58001192) is not available. Could that be the problem?

  • BMik
    BMik Feb 27, 2014

    Do you still have this microwave? We are looking for the control panel, but they aren't available any more. Would love to buy your old unit for parts. contact me at farmertan@hotmail.com Thanks 2/26/2014

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  • Jenn-Air Master
  • 19,396 Answers

Hi.

Parts for older models are often out of stock.

Please try giving us the full model number, as printed on service tag. I will see if I can locate the parts for this oven.

Posted on Sep 07, 2010

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Hello -

I cannot give you instruction on how to remove the kit(?) surrounding your microwave.

I can provide you with information which may help you decide if arranging for an repair technician authorized to service your JennAir microwave is the best option compared to replacing it. I refer you to the information from Angie's List:
https://www.angieslist.com/articles/microwave-repair-and-what-it-costs.htm

Best wishes.

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I had the same oven for one and a half years and had the same problem. Had the sears repairman come out and he said the magnetron burned out and needed replacing for $285. It was never under warranty with the warranty that came with oven. I couldn't believe it! We had an independent repairman look at it and he found a design flaw that causes the magnetron to blow. If you replace the matnetron (megnatron?) it will work for awhile, maybe, but then just need to be replaced again. It's cheaper to buy a new microwave. In fact, I got out our old microwave that's over 20 yrs. old and still works--just isn't as fast and as new ovens. Good luck!

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Yours will likely have a bad high voltage diode, transformer or magnetron, all of which are covered under the extended parts warranty for five years from the date of purchase!

All you have to pay is labor, unless it's less than the two-year full warranty, then there's no charge.

That's a really great warranty!

It's on the back page of the owner's manual.

If you opt for replacement, Jenn-Air Customer Care can tell you which model would be a "drop-in" replacement.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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1 Answer

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hi

power spikes are very damaging to a microwaves internal parts, it sounds like your transformer and/or magnetron are blown. if the unit is out of warranty I would recommend calling a repairman or getting a new microwave (the transformer & magnetron are expensive and dangerous to work on) also get a small single plug surge protector for the new one.

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1 Answer

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