Question about Microsoft LifeCam VX-3000 Web Camera

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Vidoe freezes and sound is spotty

When connecting to a call, the video freezes and the sound is delayed and spotty. Only one person can be heard. We both have fiber optic cable hook up for internet with high speed access. Also have 768 MG Ram. Can you help?

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  • Tom Kilroy
    Tom Kilroy May 11, 2010

    What program are you using to connect the call?

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Normal 0 There are a number of things that can cause the computer or the camera to freeze up.
First I’d check to see how much memory is installed in the computer. It takes additional memory to operate the camera

Posted on Feb 16, 2009

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Normal 0 How much memory do you have installed in your computer? It may need to be, increased, as this is likely to be the cause of your computer freezing, rebooting, or shutting down.
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Sound delay!


It's more than likely a slow connection dependant on each persons speed, and the more people on line the more bandwidth gets taken up, it's like at peak times trying to stuff a sausage down a straw so to speak. Also make sure that there are no other programmes running in the background taking up processor and memory usage, this also slows the connection.

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