Can (or could -- with difficulty) adjust volume downwards, but now cannot adjust volume back up. Assume something is broken or needs rebooting. Are there any software/keypad controls I can use to adjust the volume?
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Re: Razr volume control not working
Your volume control switch has a problem tha was not related with your soft ware, that was damaged by presing hard your volume botton. you can change the change the switch under your volume botton or replace the whole flex at the back of LCD of your phone. of you are not famillar with relacing a flex, you better ask for assistance from the cellphone technicians near you. good lack
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It probably has something to do with the most recent automatic software update. You might try turning the volume down and then back up while the feature is in use. For example, when I make or receive a call, I touch the Speakerphone icon and then immediately turn the volume down one level and then back up. The speaker/microphone works normally then. It will be better when Motorola issues a new software update that fixes the problem, but, as workarounds go, it's not too terribly difficult to do.
I'm thinking this may be a failure of the phone that is not related to the ringtone, unless there's such a thing as a virus that can nuke a cellphone. I've had two RAZR phones die on me (neither in this method), but anything with a keypad such as that on the RAZR will eventually have trouble. Stop into your provider's store and see if it's something they've seen and know how to correct.
Chances are the speaker is probably the only problem. They get packed with dust and stop working. If you need any help disassembling it let me know. I may be able to point you to some pictures of disassembly directions.
When you are on a call, press the up or down buttons on the "top" part of the phone, to the left side of the main screen. If you are on a call, these buttons adjust in call volume. Otherwise, they adjust call ringer volume.