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Fisher and Paykel Aquasmart washing machine won't power on.

I put in a load of towels, and when I went back to put them in the dryer, I found that the washer had stopped mid-cycle, leaving the basket full of dirty water and dripping towels. I tried to turn on the machine, but it was a no go. No power, no display, nada. I checked the outlet, and it works fine, so the problem is the washer for sure. Is there a reset button? Any idea why it won't come on? Thanks in advance

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  • 2 more comments 
  • Anonymous Jun 07, 2008

    no power no light nothing on

  • Anonymous Sep 20, 2008

    I put a load of clothes in my Fisher and Paykel Aquasmart washing machine and turn the power on, the screen is on but it is blank, no menu.

    What should I do?

  • cabarita Nov 03, 2008

    We have the same problem, mid cycle the machine (6 towles in it) stopped working no power, would not do anything at all.

    Any suggestions?

  • jcoleman365 Dec 09, 2008

    I have the same probolem. I just called a repair man. I am sure it will cost me a fortune but for the most part I really like the machine. Has anyone gotten anywhere with this problem?



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I had this Problem and solved it.... Quickly, easily, cheaply, and nearly painlessly!

There are two fuses inside the "motor controller". The controller is under the display head,
remove the tub cover by first lifting the lid to about 60 degrees and pulling up, the lid comes off, set it aside, remove the two screws at the back of the display cover.
remove the cover, unplug it from the controller set it aside. the brown housing IS the controller...

Lift the front of the controller and pull forward releasing it from the machine. you will need to disconnect the level hose and all of the electical connectors.
Now seperate the halves of the controller housing, there is one of those "waranty void" stickers on it (mine is just out of waranty.. so.. (-; ) inside the case halves is the circuit board.. you MUST remove it to expose the fuses.
Now the main fuse (likely your issue) is connected diectly to the main power "lug" with little cups,

My fuse looked good (not blown) but an continuity test proved my suspicions, it was "open" due to minor corrosion... after fighting it I was able to release the fuse and found a replacement at Radio Shack.

after the repair and in hindsight I should have gone with my plan B and added a small pigtail and external fuse holder for a simpler future repair..

After reassembly I plugged it the machine and it happily told me "power disconnect, restarting in 10 seconds" and continued from exactly where it stopped! restoring my faith in this little wonder!

After owning 1st generation neptunes, I could not be happier with these F&P machines, nearly two years with almostno trouble.. Opening one up verified that the secret is simplicity. After wrenching on my Mayturds for six years these machines are a dream come true!!

Diagnosis to repair was less than thirty minutes labor... and NO I am not a apliance tech... I am a heavy equipment mechanic, I don't work nearly as cheaply as a "repairman" (-;

Hope this helps, Good Luck

Posted on Jul 07, 2009


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