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I have a Verizon Palm Centro. Recently, when I try to turn it on, it just goes to off though it initially shows the startup screen. I can make it work by removing the battery (soft reset) and then pressing the ON button wakes it up fine. At the advice of the store, I did do a 'hard reset' and then resynced all my data...started once correctly, but since it still only starts up when I remove the battery. Tried a new battery - no different results. Not sure what to do next beyond continuing to remove the battery every morning.

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Your mobile has a problem with software so take it to the Verizon customer care or any mobile technical expert

Posted on Sep 07, 2010

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http://forums.palm.com/t5/Support-Downloads/Palm-Centro-ROM-Update-for-Freezing-Issue/td-p/165101

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1 Answer

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If you forget the password, the only way to get back in is to perform a "hard reset." Performing a hard reset causes you to loose all data on your phone unfortunately (numbers, texts, and all). Hopefully you've sync-ed up your data on your computer recently.

To perform a hard reset, do the following:
1 - Remove the battery cover.
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5 - Next on your screen will be a prompt to erase all data. Press up to say Yes.
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