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My phone has completely gone dead says low battery but was in the charger all night. does the battery inside need changing?

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No - the battery needs REPLACING. It can no longer hold a charge.

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Posted on Sep 07, 2010

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Headset won't recharge battery must be dead


That may very well be the case. There is a finite number of charge / discharge cycles a battery can handle. This number varies based on the level of discharge prior to charging, temperature, etc. Some devices can operate via charger alone - and others require a small amount of battery power and a charger to operate. A classic tell tale sign is an older device that has been used regularly and charged every day or night - but was allowed to fully discharge once - due to failure to connect to the charger. Attempting to charge may indicate it is accepting a charge but goes completely dead / dark when the charger is removed. That usually indicates a battery that was drained so low that it will need to be replaced. Good luck!

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There are three possible reasons for your problem.

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Your best bet is take it straight back and get a replacement or refund.

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