Question about HP Laserjet P4015x Printer
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Posted on Jan 02, 2017
SOURCE: I have aproblems with printer
You need to open the rear door, get a torch and see if there is any paper jammed in the fuser assembly. The reason for this error is that a paper sensor flag is being obstructed in the opoen position. If there is no paper visible then search for the small sensor flag ( black plastic lever should be in the up position but may possible be in the down position causing the error.
Sometimes by using a piece of wire with a hook on the end, you can lift the flag into it,s correct position.
Posted on Jul 18, 2011
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Thank you for contacting FixYa with your printer inquiry.
The LJ4015 Series printers are the latest upgrade of HP's most
reliable LJ4000 series printer. . 49.xx errors are usually firmware, formatter,
or sometimes print-job related.
The first step in troubleshooting this error is to isolate the
printer from any computer source - disconnect from any I/O ports, Network/USB
etc... Power cycle the printer. Does the error still report? If NO then an
application may be causing the error, try to isolate the file causing the
problem. Clear any pending print jobs. If YES then Firmware/Formatter most are
the problem. The newest firmware is
version 04.046.2A released in early September.
Critical Firmware Error.
Causes are invalid print commands, corrupt data, invalid
operations or even a bad formatter.Power cycle the printer. Press STOP to clear
the print job from memory.
Power cycle again. Try printing something from a different
software program. If it works, print the job that failed before. If it still
fails, repeat the power cycling again and then print something using the
failing program but a different file. If it works the file that failed before
If it fails no matter what you print, your printer has a hardware
problem and would suggest going to HP for warranty. Try updating the firmware.
Formatter issue. I would attempt a cold reset if that doesn't
resolve it then you are going to have to replace the formatter.
How to cold reset a P4015
Turn the machine off (Remove
the Jet Direct Card - Retains IP Address)
If the machine still comes back to the 49 error after the reset
the formatter will need to be replaced. Formatter Part Number - CB438-67901 for
HP LaserJet P4015x (HP CB511A)
Hope this helps. Please keep us updated and remember to rate this
Jun 17, 2010 | HP Laserjet P4015x Printer
Sep 28, 2009 | HP Laserjet P4015x Printer
Jun 18, 2009 | HP Laserjet P4015x Printer
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