Question about HP Laserjet P4015x Printer

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Error 51.10 hp laserjet p4015x - HP Laserjet P4015x Printer

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  • Anonymous Mar 17, 2014




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Laser/Scanner error. Go the the Diagnostics Menu. Run the Laser/Scanner motor component test.Make sure that you can hear the motor rotate. If the error persists replace the Laser/Scanner assembly

Posted on Oct 11, 2010

  • TerryTown
    TerryTown Jun 16, 2011

    Laser/Scanner assembly

    Printer Model Number: CB511A p4015x

    Part Numbers and Venders
    RM1-5465-000CN - Laser/Scanner assembly - Mounts on the support structure in the print engine frame assembly.

    HP Genuine Parts

    Printer Techs.Com, Inc

    Multiple Venders:



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Posted on Jan 02, 2017

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SOURCE: I have aproblems with printer

You need to open the rear door, get a torch and see if there is any paper jammed in the fuser assembly. The reason for this error is that a paper sensor flag is being obstructed in the opoen position. If there is no paper visible then search for the small sensor flag ( black plastic lever should be in the up position but may possible be in the down position causing the error.
Sometimes by using a piece of wire with a hook on the end, you can lift the flag into it,s correct position.

Posted on Jul 18, 2011

  • 990 Answers

SOURCE: error 51

Hello sir; 51 often in this model, change laser assembly( C2037-69008 ). next tryDC controller ( C2037-69004 ).

Posted on Mar 08, 2009

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How to remove the jet connect card from a hp laserjet 4015 dn printer

It is held in with 2 screws. Remove the screws and carefully remove the jet direct card. Note: the jetdirect card is where your network cable plugs in.

Jul 15, 2014 | HP Laserjet P4015x Printer

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Hp laserjet p4015 error 60.02

This is a motor lifter error for tray 2. Most times the issue is caused by a small spring which comes off the motor or the chasis where it attaches. See the attached page and look at item 3 as that is the spring. If it is ok, then you could try loosening the screw which secures the motor and then tighening it again. Do so with the tray removed. Attachments: icon_attachment.png 304522.pdf ‏119 KB

Feb 12, 2013 | HP Laserjet P4015x Printer

1 Answer

Hp laserjet P4015 OPC is near end of life message

just replace print cartridge or recycle and continue using it and service printer/kits and pickup rollers or replace them

Jan 25, 2013 | HP Laserjet P4015x Printer

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Please send me an email to I will send it to you. please put (hp p4015) as the subject.

Oct 23, 2012 | HP LaserJet P4015x Printer CB511A - $50...

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Error 51.10 it appears when a send the order. hp laserjet p4515x

According to HP service literature, this is a temporary print error that requires you to turn off the printer and restart. Are you able to print a Configuration page from the control panel? If yes, then it is possible that your error is being caused by bad cabling or an incorrect print driver. If you can get the printer to come to ready, I would try upgrading the firmware by downloading from here. Easiest option if you are using windows is the Easy firmware update, which is the second option on this page. Download and follow the instructions.

Mar 29, 2011 | HP Laserjet P4015x Printer

1 Answer

I have a new hp laserjet 4015x that keeps giving me an error code 59.00.

Thank you for contacting FixYa with your printer inquiry.
59.xx is usually associated with a main motor startup error. A main motor error occurred.
X description: 0 = Motor error 1 = Motor startup error 2 = Motor rotation error
  1. Power cycle the printer by turning the printer off and then back on. Listen for motors.
  2. Open the printers back panel and remove the fuser. Check for paper jams then reseat.
  3. Check the toner cartridge and make sure nothing is hindering movement in the gear train.
  4. Check the main motors cable to make sure it's seated properly.
  5. If the error persists then replace the main motor.
Parts Info: See Motor Section.
RL1-1657-000CN - Main drive motor (M101) - Drives the tray 1 pickup roller, tray 2 pickup roller, and feed roller.
Hope this helps helps. Please keep us updated and remember to rate this answer.

Aug 26, 2010 | HP Laserjet P4015x Printer

1 Answer

I have a HP laserjet 4015 and it shows a 49ff04 error.

Thank you for contacting FixYa with your printer inquiry.

The LJ4015 Series printers are the latest upgrade of HP's most reliable LJ4000 series printer. . 49.xx errors are usually firmware, formatter, or sometimes print-job related.

The first step in troubleshooting this error is to isolate the printer from any computer source - disconnect from any I/O ports, Network/USB etc... Power cycle the printer. Does the error still report? If NO then an application may be causing the error, try to isolate the file causing the problem. Clear any pending print jobs. If YES then Firmware/Formatter most are the problem. The newest firmware is version 04.046.2A released in early September.

Critical Firmware Error.

Causes are invalid print commands, corrupt data, invalid operations or even a bad formatter.Power cycle the printer. Press STOP to clear the print job from memory.

Power cycle again. Try printing something from a different software program. If it works, print the job that failed before. If it still fails, repeat the power cycling again and then print something using the failing program but a different file. If it works the file that failed before is corrupt.

If it fails no matter what you print, your printer has a hardware problem and would suggest going to HP for warranty. Try updating the firmware.

Formatter issue. I would attempt a cold reset if that doesn't resolve it then you are going to have to replace the formatter.

How to cold reset a P4015

Turn the machine off (Remove the Jet Direct Card - Retains IP Address)

  1. Turn the Machine on.
  2. Press and Hold The OK button until the memory stops counting and all 3 lights are lit up.
  3. Arrow up to cold reset then hit OK to start the reset.

If the machine still comes back to the 49 error after the reset the formatter will need to be replaced. Formatter Part Number - CB438-67901 for HP LaserJet P4015x (HP CB511A)

Hope this helps. Please keep us updated and remember to rate this answer.


Jun 17, 2010 | HP Laserjet P4015x Printer

1 Answer

I have alserjet p4015x that is not powering on. I have changed the psu but have the same problem. Please assist

If you have done all the basic functions like change power cord,try different power sockets then most likely you need to replace the formatter.

Jun 18, 2009 | HP Laserjet P4015x Printer

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