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I am getting paper jam error message after I try to print on photo paper

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  • edvakh Sep 07, 2010

    As you could notice in the first message that the printer model is HP Officejet J6480. I did not say it is officejet though, but if you are an expert you should know. I did install special ink cartridge for printing photos. Ther are no any jams. The printer does print on regular paper - it does not on photo paper.

  • edvakh Sep 07, 2010

    Do not bother. I resolved the problem myself.

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Try using another brand of paper some papers are thicker than others and can fool the printer into thinking the printer has a paper jam.

Posted on Sep 07, 2010

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Hi,
I may be incorrect on the same. But i personally had a problem with my printer where i used an incorrect paper type for photo printing. Check the link what all paper types are supported for photo printing
Photo paper 102 x 152 mm; (4 x 6 inches) Photo paper 127 x 178 mm; (5 x 7 inches) Photo paper 203 x 254 mm; (8 x 10 inches) Photo paper 254 x 381 mm; (10 x 15 cm) Photo L 89 x 127 mm; (3.5 x 5 inches) 2L 178 x 127 mm; (7.0 x 5.0 inches) Borderless photo paper 102 x 152 mm; (4 x 6 inches) Borderless photo paper 127 x 178 mm; (5 x 7 inches) Borderless photo paper 203 x 254 mm; (8 x 10 inches) Borderless photo paper 216 x 279 mm; (8.5 x 11 inches) Borderless photo paper 254 x 381 mm; (10 x 15 cm) Borderless Photo L 89 x 127 mm; (3.5 x 5 inches) Borderless 2L 178 x 127 mm; (7.0 x 5.0 inches) Borderless B5 182 x 257 mm; (7.2 x 10.1 inches) Borderless B7 88 x 125mm; (3.5 x 4.9 inches) Borderless 4 x 6 tab 102 x 152 mm; (4 x 6 inches) Borderless 10 x 15 cm tab 100 x 150 mm; (3.9 x 5.9 inches) Borderless 4 x 8 tab 100 x 200 mm; (3.9 x 7.9 inches) Borderless HV 101 x 180 mm; (4.0 x 7.1 inches) Borderless double A4 210 x 594 mm; (8.3 x 23.4 inches)
Thanks
Proton

Posted on Sep 07, 2010

  • Mandeep  Singh
    Mandeep Singh Sep 12, 2010

    HI,
    Its nice know that the problem was resolved with the printer. If you could share, what you did to resolve the problem. It would definitely help us with knowing one more resolution to a problem.


    Thanks
    proton

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Some printers detect the type of paper you are using, and print accordingly. Do you have photo cartridges installed? If not, that will trigger an error message. Try putting a smaller amount of sheets in the paper feed- that can sometimes trigger an error message, I've read in reviews. Double check the printer to make sure there, indeed, isn't a paper jam. The type of paper one uses with certain printers can be an issue, so google your printer make and model number and then type something like suggested paper type, or things similar, and you will get some sites that discuss problems with different printers and paper types, and also suggestions of which paper will work well with which printer.
I couldn't find any specific information since I didn't have a make and model number, but hope this general information helps.
Good luck, and thanks for using FixYa.

Posted on Sep 07, 2010

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Duplex Path, paper late jam

Can you save that one document as a pdf and print it?

Posted on Mar 31, 2008

pineworks
  • 4041 Answers

SOURCE: paper jam on Dell Photo 926

Hello there
You may not see a paper jam.

This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Posted on Feb 18, 2010

  • 2 Answers

SOURCE: Epson Stylus Photo R350 giving a paper jam error message

An Epson service man (he was VERY kind to suggest this) told me to use a weak detergent solution on the rollers, NOT alcohol as that will dry out the material the rollers are made of. Although the problem has recurred a couple of times, it's worth repeating when necessary. I actually activate the 'print' command so it tries to feed in paper, while I FIRMLY hold a piece of fine cotton cloth stretched over a thin plastic ruler, which I hold down where the paper feed grabs its paper. The printer has a couple of tries to feed paper, reports an error message (because there was no paper) and I activate it again, thus exposing the WHOLE of the feed wheel to the cleansing cloth! WORTH A TRY!

Posted on Feb 20, 2010

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