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Camera lens stuck

My casio exlim camera fell on the grass while i was taking a pic....when i picked it up i saw that the lens was stuck opened....i tried turning it off and on but the screen read lens error or sometimes retry power on.....i can still see the pictures i had taken before it fell, but when i try to turn it on the lens comes out then goes back in.,,,,
is this problem able to fix???

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  • NIKOLE8 May 15, 2008

    I was reviewing the pictures i had already taken, when it fell on the floor and the lens was stuck open. I put the lens back in, now everytime i try to turn the camera on it would say lens error! Now, the camera doesn't even come on!! What do i need to do?

  • martulissa Jan 16, 2009

    my camera fell on the floor twice, the first time it fell it will zoom in completely but since the second time it fell now it doesn't want to zoom in at all, i mean i can take picture, see my pictures and other things but i cant zoom in or out, every time i press the button for that a black screen shows up with these words"Turn the power off and on again!" i dis as those words said but it keeps popping up and i really would like to zoom in and out.Please help me.

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This occured to me whilst using my Sony P200, took it appart and found the lens motor had basically jumped its gears and jammed, the only solution was to replace the lense section (as motor & gears were built in) as no other part was damaged but to do that it would be at least £70 and the camera had dropped value to £160 and i could get a better camera for that amount...so my advice get a new one. and sell the remains on eBay.

Posted on Jul 17, 2008

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Hi, I have a casio camera and every so often the lens come out, then they dont come out when I have something on like party's and in the middle of the party the lens won't open, what shall I do...


Your camera almost certainly has a lens error, this is such a common fault that I hope you don't mind me pasting my stock generic answer below. No point in reinventing the wheel!

Sticking lenses are probably the most common reason that compact digital cameras get thrown away, but there's a fair chance of recovering use of your camera again

The fault is commonly caused by dirt or grit blocking the mechanism, or due to it having suffered a recent fall. Another common cause is that the camera was in a pocket or bag and the power button accidentally activated and tried to open the lens against resistance. The mechanism may have simply become dislodged or there may be parts which have broken.

If your camera is still under warranty and has definitely not been subject to misuse then contact the Casio service department in your country to find out about a free repair. If the warranty has expired though a professional repair will far exceed the cost of replacing your camera. You will therefore have nothing to lose by trying to fix this yourself.

Please click here and you will be taken to an excellent article provided by the Camera Repair website. For the most part, you'll be guided on how to physically manipulate your camera to try and clear the fault. Although the article mentions Canon a few times, the advice applies equally to all cameras with lens errors and is not model-specific.

If the link doesn't work then cut and paste the following address into your browser:-

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Good luck, I hope you manage to use this information to fix your camera, or at least are able to use the information to help decide whether to buy another camera. If you do decide that you have to throw your camera away then don't forget to remove the memory card as it can be used in other devices. Please take a moment to rate the free answer I have provided for you.

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Camera fell on lens. now there is a noise as it trys to open and struggles to open out and wont return back fully.


This is such a common fault that I hope you don't mind me pasting my stock generic answer below. No point in reinventing the wheel!

Stuck lenses are probably the most common reason that compact digital cameras get thrown away, but there's a fair chance of recovering use of your camera again

The fault is commonly caused by dirt or grit blocking the mechanism, or due to it having suffered a recent fall. Another common cause is that the camera was in a pocket or bag and the power button accidentally activated and tried to open the lens against resistance. The mechanism may have simply become dislodged or there may be parts which have broken.

If your camera is still under warranty and has definitely not been subject to misuse then contact the camera manufacturer's service department in your country to find out about a free repair. If the warranty has expired though a professional repair will far exceed the cost of replacing your camera. You will therefore have nothing to lose by trying to fix this yourself.

Please click here and you will be taken to an excellent article provided by the Camera Repair website. For the most part, you'll be guided on how to physically manipulate your camera to try and clear the fault.

If the link doesn't work then cut and paste the following address into your browser:-

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Good luck, I hope you manage to use this information to fix your camera. Please take a moment to rate the free answer I have provided for you.

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2 Answers

Error 99


i had the same problem and i found this guide online fixed my problem

1. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert a fully charged battery, and turn on the camera.
5. Depress the shutter button as you would to take a picture.
Does the “ERR 99′ message appear? If it does, then the camera should be
serviced. If it does not, then please proceed to the next set of steps:
1. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.
5. Depress the shutter button as you would to take a picture.
Does the “ERR 99′ message appear? If so, then the CF card is the most
likely source of the issue. Try using a different card.
If the message does not appear, please complete the following steps:
1. Turn off the camera.
2. Clean the lens contacts by gently rubbing them with a pencil eraser
or soft cloth. Be careful that you do not let any debris fall into the
camera body.
3. Reattach your lens.
4. Turn on the camera.
5. Depress the shutter button as you would to take a picture.



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