Question about Belkin Wireless Pre-N (F5D8230-4) Router (F5D82304)

1 Answer

Stopped providing connectivity to internet or LAN

I woke up the other morning, and my wife's computer (connected to the router via ethernet) was not connected to the internet. I rebooted both the modem and the router. After rebooting the router, I did not get the expected "PC" light to illuminate on the modem as it usually does. I looked at the lights on the router and the ones for power, wireless and LAN 1 were illuminated - the one for internet was not. I attempted to go the the router home page, but neither my wife's wired computer nor my wireless laptop could find it. I connected the ethernet cable from the modem directly to my wife's computer, and I have internet access ( I am using it now). Multiple reboots of the router and a trip the Belkin Support Center have failed to fix the problem or provide any suggestions.

As background, I have been using the router for over 2 years and have not had this problem previously. I have two Macs (OS 10.3 and 10.4). The router is connected to the same UPS as the computer, modem and monitor.

Thanks,
Amos

Posted by on

  • Amoe May 14, 2008

    All lights on the router are solid green. At this point it
    appears that the only lack of function is with internet
    connectivity. After multiple reboots, I can now access the
    router's homepage via both the ethernet connection and the wireless
    connection. It seems that it is just the internet connection that
    is broken. I have attempted to reset the router by three methods:
    1) Unplug, wait, plug back in. 2) Restart via the router home
    page. 3) Pushing and releasing the reset button on the bottom of the
    router. I have not yet pushed and held the reset button as I did
    not want to reprogram all of my settings if I didn't have to.



    Thanks for your insight.

  • ncblu66 Dec 17, 2008

    same problem, even re-booting doesnt solve it, all lights are blue and it works great until it eemingly and randomly re-sets itself ( but i dont lose my programming)


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  • 298 Answers

What is the color of the power light? If it's solid red then that only means that there is something worng with it. And since you already rebooted the device a couple of times, you cant to reset it. You press the reset button on your rotuer for 10-15 sec. its usually located on the back of the router. Now let me also remind you that it will erase all of the settings on your router if you do this, so you will need to reconfigure it after you reset it.

Just reply to this post to let me know what will happen.

thanks.

Posted on May 13, 2008

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