Question about Inter-Tel Axxess Corded Phone

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Problems with automated attendant on Axxess Inter-Tel Phone

I have recorded a custom greeting, and I am currently an administrator on my system, but I cannot manage to make the message play when people call. How can I start the automated attendant and assign the custom recording to the automated attendant?

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  • cespinosa Dec 16, 2008

    Close to the same problem here.

    We had to rerun the phone line in here to handle the load of another phone. It seems like it disengaged the customized greeting and set everything to the general mailbox. All of the mailboxes and the customized greeting are still saved in the system. I managed to shut off the general mailbox so the automated attendant picks up but I need for the customized greeting to pick up and I can't figure it out!


  • byte2009 Jan 27, 2009

    How to set up greeting?

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When people call in they more than likely hit a Call Routing Application eventually. You would have to assign the greeting to the Day and/or Night greeting in order for it to play.

Posted on Dec 31, 2008

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