Hi
Thanks for using FixYa. Hope you already know that this cannot be corrected through the MENU options. To resolve this issue you’ll have to open the back of the unit and check the inverter board which is the power supply source for the backlights. The issue can be a bad inverter board and/or the inverter board is not getting 20vdc from the power supply maybe due to the connector that has gone bad/loose.All this is only recommended to be done by someone who has electrical expertise and knows about the internal circuitry of the unit. Please do accept the solution if the issue is resolved or post a comment for further assistance.
Thanks
Rylee
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Dear Sir / Madame
If i donot get a response at the earliest i kindly request u to refund my money.
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