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Try resetting the ipod while its connected to the computer by holding both the menu and center button at the same time for 6-10 seconds until you see an apple appear on the screen. You may need to repeat the reset. If this fails your looking at a hardware issue most likely. Good Luck.
OK what you need to do is reset it. To do this you will need to hold down the menu and select buttons simultaneously for approx 6 seconds until the apple logo appears on the screen. This should reset and un freeze your ipod.
Are you saying that nothing at all happens every time, or sometimes you get the wrong thing i.e. you touch Prog and Rep screen comes up? Have you ever recalibrated your screen? This should be done regularly - at least every six months, but I do mine monthly. The catch is that in order to do this, you need to access the Set Menu and if your screen is not responding at all this would be impossible. In the Set Menu on the last page (I think) there is a "Color Touch Screen Adjust" button. Use this to access the calibration screen, and you must touch exactly in the centre of the two crosshairs until they turn green. Instructions are on Page 31 of my manual.
hi there did you try to reset the iPod by holding the MENU and center button?
to do that first lock the itune then press and Hold MENU and Center Button by 7sec. then apple loge appears means the ipod had been reset. ok!
If your player is frozen. Press and hold the menu button until it turns off and try to update the firmware of the player. And also it may be that the songs on your player is causing the problem try to format the player. How to update the firmware of the player please follow this steps.
1.Slide the hold switch for it to show the orange/red color.
2.Press and hold the record button and the menu button until it shows on the player screen Welcome to recovery mode.
3.Download and install the firmware update.
4.When the firmware update has been installed hooked the player to the computer and perform the update.
Hope this helps. :D