Question about Philips PSA-615 MP3 Player

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Frozen Menu Screen

My menu screen is frozen and backlight is off. The Player is responding to nothing, and my computer is not recognizing it to do a repair.

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  • 476 Answers

If you haven't already tried, do a reset by pressing and holding [UP] & [PLAY/PAUSE] then try connecting again.

If this still doesn't help then the hard disk is probably faulty.

Replacement hard disks are available from www.cheapestelectrical.co.uk

They are not listed on the site, so go to the "About Us" page and contact them by phone or e-mail. Also clarify the model you have:

PSA610 3Gb - Blue
PSA615 6Gb - Grey

The page heading is PSA-615 (3 GB) which is incorrect.

Posted on May 14, 2008

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