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I put in a new black cartridge and the alignment failed. I was told to refer to documentation for details. I was unable to do so. Where do I go from here?

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  • Rick White
    Rick White May 11, 2010

    This should be posted in the printer section, not the PC Desktop sections, but could you post the make and model of your printer?

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  • 2,785 Answers

Check your cartidge it may be defective, just put the old one and try

Posted on May 14, 2008

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Dell v305 printer allignment problem


Hello Michelle,

You are using Dell Series 9 ink cartridges, correct?

If you unplug the printer from the wall and remove the power brick for 60 seconds, this will reset any error messages the printer has. I would then plug everything back in.

Power on the printer.

Open the printer(with the power on) and take out the Dell Series 9 black cartridge and then reseat it. I would then take out the color Dell Series 9 ink cartridge and reseat it. Now close the printer and it will print an alignment page.

Any error messages?

black cartridge = black side(left side) color cartridge = color side(right side)
photo cartridge = black side(left side) color cartridge = color side(right side)

It's possible to get a Dell Series 9 ink cartridge with a bad sensor. I would take these back to the place of purchase for a replacement.

Bhautesh,

Jan 30, 2014 | Dell PC Desktops

2 Answers

I just loaded new HP 94 and HP 97 ink cartridges in my HP 6210 Officejet. I went through the alignment process and received a sheet that had colors, but no black ink. The printout indicated the alignment...


Make sure all the protective tape on the Black cartridge has been removed. Also are the inks re-filled? I have seen many re-filled cartridges fail in a similar maner.

Nov 22, 2010 | PC Desktops

1 Answer

Only prints in yellow color


The printer must be able print all colors in order to execute the alignment. Part of the alignment process involves scanning printed colored (all colors including yellow) bars. See the web page below for a sample of the printout. I suggest that you clean the carriage and cartridge electrical contacts with a cotton swab moistened with water. If you still fail to get yellow, test the cartridge in another printer. ping me for the make of printer, anyways if it an HP series refer to the website below
http://h20015.www2.hp.com/en/document.jhtml?lc=en&docName=bpu00657

May 01, 2009 | PC Desktops

1 Answer

Lexmark x5470


Let the ink settle in the cartridge for awhile. Make sure no ink is on the outside of the cartridge which adversely effects the signal to the printer.

Apr 14, 2009 | Dell Dimension 4500 + Lexmark Z35 Printer...

1 Answer

New Brother MFC 885CW - fails to print in black - even with new cartridge.


Have you tried to align the print cartridge? Also, try cleaning the nozzle, both using the Brother diagnostics utilities that should have come with the printer. If all else fails it may be the print carriage that's broken.

Dec 19, 2008 | PC Desktops

1 Answer

Our Photosmart 7960 puts horizontal colored lines through all the photos we print out....What can we do to fix this?


I don't know if that printer has a cleaning routine on it, or not. If it does (check your documentation) I'd do that first. If that fails to clear things up, you may want to try to clean the print cartridges by hand. If you still have a problem, you'll probably need to get some new cartridges.
Hope this helps answer your question.
Ron

Dec 15, 2008 | HP PC Desktops

1 Answer

Have just unpacked new HP Photosmart C4200 All-in-One Cannot get machine to accept cartidges which werre supplied with the printer


NOTE: The product must be on before you can insert the print cartridges.
  1. Open the print cartridge door. Figure 7: Opening the print cartridge door c00880893.jpg
  2. Make sure the print carriage moves to the right. If it does not move to the right, turn the device off, then turn it back on again.
  3. Open the packaging and remove the tape from both cartridges. Figure 8: Removing the tape c00880894.jpg CAUTION: Do not touch the copper-colored contacts or re-tape the cartridges.
  4. Hold the cartridges with the HP logo on top.
  5. Insert tri-color cartridge in the left cartridge slot and the black cartridge in the right cartridge slot . Figure 9: Inserting the print cartridges c00880895.jpgc00880896.jpg
  6. Push the cartridge firmly into the slot until it snaps into place.
  7. Close the print cartridge door.
Step eight: Align the print cartridges When a new print cartridge is installed, the product aligns the cartridge. Align the print cartridges at any other time by using the software installed with the product. Aligning the print cartridges ensures high-quality output. NOTE: If a print cartridge is removed and reinserted, the product will not prompt for an alignment. The product memory retains the alignment values for that print cartridge. Follow these steps to align newly installed print cartridges.
  1. When prompted, make sure that plain, white letter or A4 paper is loaded in the input tray, and then press the button next to OK . The alignment page prints.
  2. Lift the lid. Place the top of the alignment page face-down on the front, right corner of the scanner glass. Figure 10: Placing the alignment page c00880898.jpg
  3. Close the lid.
  4. Press the button next to OK . When the On button stops flashing, the alignment is complete and the page can be removed.

Nov 18, 2008 | HP PC Desktops

1 Answer

We have a canon MP610 printer scanner combo, I work in a dentist office and am trying to scan a x-ray. When I do it is'nt picking up the detail very well at all. I think I need to adjust the settings but I...


the only way to get a little more detail out of this printer with x-rays is to INCREASE the DPI resolution. there are no other adjustments that are abailable.
The Scan Settings dialog box opens when you click Specify... on the Scan/Import Documents or images screen.
The Scan Settings dialog box allows you to specify advanced settings for scanning.

Document Type
Select the type of document to be scanned. To scan photographs, select either Color Photo or Black and White Photo. To scan text documents, select either Color Document, Black and White Document, or Text(OCR). To scan magazines, select Magazine(Color).
Document Size
Select the size of document to be scanned.
Auto Detect: Detects document size automatically.
Auto Detect(Multiple Documents): Select this when scanning multiple documents at one time.
Select Stitch-assist to scan the left and right halves of a document separately and combine them back into one image.
Reference See the section below for details.
Scanning images Larger than the Platen (Stitch Assist)
When you select Custom, a dialog box in which you can specify the document size opens. Select a Unit, then enter the Width and Height and click OK.

Important When you select Auto Detect the position or size of the image may not be scanned correctly depending on the document. In such a case, specify the document size, such as A4 or Letter according to the document to be scanned, and align a corner of the document with the corner at the arrow of the platen.
When you select Auto Detect(Multiple Documents) allow 3/8 inches (1 cm) or more space between the edges of the platen and the document.
If not, some images may not be scanned at the correct positions and sizes.
You cannot select Auto Detect(Multiple Documents) or Auto Detect when Document Type is Text(OCR).
Scanning Resolution<<<<-------------------------------------------------------------<<<<<<<<<<
Select the resolution at which to scan documents. The following scanning resolution can be specified:
Text(OCR): 300dpi, 400dpi
Others: 75dpi, 100dpi, 150dpi, 200dpi, 300dpi, 400dpi, 600dpi
The higher the resolution (value), the more detail in your image; the lower the resolution (value), the less detail. At high resolution, scanning takes longer and file size becomes larger than usual. See the section below for details on resolution.
this should answer your question , feel free to post here agian if you need more help.
Regards, and thank you for using fixya.

Oct 23, 2008 | PC Desktops

1 Answer

New Ink cartridges registering as empty ...


Is it an HP printer? We had the same problem at work with print cartridges purchased at Staples. They have a major quality control problem. Your new print cartridge may be empty or dried out (died on the shelf). It's my problem at work, as I have over 80 HP deskjets, and Purchasing still insists on buying the Staples cartridges rather than the HP.

Sometimes if you shake a print cartridge really hard it may correct the problem. However, I would buy or borrow a black HP print cartridge and try it out in your printer. Works almost every time on the job. Good luck.


Apr 17, 2008 | PC Desktops

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