Question about Xerox DocuColor 12 Printer

2 Answers

System fault i was in the middle of printing a job(2000 copies total). after 1540 copies, suddenly printer stopped with system fault message code 9-363 "turn off & turn on". when i turn it back on, everything seems fine until last revolution. after warm-up period, printer started turn & stop - system fault message appear. i did for complete reset - pulled power code off for 2 hours & switch on - but printer showing same message after the warm-up.

Posted by on

2 Answers

  • Level 1:

    An expert who has achieved level 1.

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Contributor
  • 62 Answers

Too many black copies, keep black copies down to 400 at a time and break it up with colour jobs

Posted on Nov 19, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,142 Answers

Refer to the link i posted and put in you question in the box and that should give you a correct information as its the manufacturer.

Posted on May 15, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Printer stops in middle print job


What model is this printer? If it has a scanner/copier function, try copying something and see if it works that way. If it does, there is an issue with the computer. If it has a problem copying, it is a problem with the printer. Let me know and I can give you additional steps to take.

Jan 07, 2014 | Dell Printers & Copiers

5 Answers

I was printing a job and had reworked the document and wanted to print it again, but, all of a sudden, the printer does not print or copy anything. All the cables are securely fastened. I have plenty of...


unfortunately, you have to delete the print queue, then delete the printer (including copies of it if there's any). unplug / reconnect usb cable

Apr 04, 2008 | SATO M-8450 Printer

1 Answer

Pin code reached the copy limit. How to re-set the copy limit for pin code?


The Auditron feature is used to prevent the machine from being used by unauthorized users and also to track the total number of copies or prints produced with each account. When the total number reaches the upper limit set up by machine administrator, users cannot use the copy feature on the machine. Before resetting the machine you will want to print a usage report. Those instructions are at the bottom of these instructions.
  1. Press the [Log In / Out] button on the Control Panel. See the Related Items below for additional information on navigating the Control Panel.
  2. Press the [Select] button below the Display Screen to select 'System Settings.'

  3. Use the numeric keypad on the Control Panel to enter the Administrator Login ID, then press the [Select] button to confirm.

    NOTE: The default System Administrator Login ID is set to 11111. The System Administrator mode allows you to customize many settings on the machine to suit your particular requirements. The machine enters the Machine Administrator mode only when a correct System Administrator login ID is entered.

  4. Press the [Select] button until 'Auditron Admin' is highlighted, and then press the [Enter] button on the Control Panel to confirm selection. The Auditron Administration screen will be displayed.
  5. Press the middle [Select] button until 'Reset Acc Limit' is highlighted, and then press the [Enter] button. The 'Reset Accounts' screen will be displayed.
  6. Press the left [Select] button to reset all accounts.
  7. Press the middle [Select] button to cancel the request.
  8. Press the left or middle [Select] button to perform the action. The Auditron Administration screen will be displayed.
  9. Press the [Exit] button to return to the default screen.
Solution : How To Print Reports and Lists (Auditron / Copy Meter Report) The Print Report / List feature allows you to print various reports and lists for each non-print job.
  1. Press the [Machine Status] button on the Control Panel. The Machine Status screen will be displayed on the Display Screen. See the Related Items below for additional information on navigating the Control Panel.
  2. Press the middle [Select] button below the Display Screen to display the Report / List information.

  3. Press the [Enter] button on the Control Panel. The Print Report / List (Non-print Jobs) screen will be displayed with the options referenced in the table below.
Copy Meter
Lists the account data such the account name, the limit set for the account and the total number of copies for each account.
  1. Press the [Select] button to scroll to highlight the required report under the appropriate column, then press [Enter].
  2. Press the [Start] button on the Control Panel. The Report / List will print.

May 16, 2011 | Xerox WorkCentre M118 Black and White...

1 Answer

There is a message showing on My Canon MX310 "Check Printer 5B00", how do I fix it? Right before the message showed up I copied a document that printed with a line down the middle.


Try these procedure:
Go to START MENU
Choose RUN
Type the letter "cmd"
Type the word "net stop spooler"
Exit
Go to C drive
Choose to Windows Folder
Click show content
Choose system32 folder
Choose spool folder
Choose printer
And delete all printing jobs pending
Again go back to CMD window and type the word "net start spooler"
Restart your computer also turn off your printer and switch it on.
It will work fine right now
I hope it helps you

Dec 08, 2010 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Error code 0051930 49.bb28 Printer prints old jobs even when it says no jobs stored. I have turn off the printer, unpluged the printer and it is slow or much later or not at all print the job requsted.


A critical firmware error has occurred that caused the processor on the formatter to abort operation. This type of error can be caused by invalid print commands, corrupt data, or invalid operations.
In some cases, electrical noise in the cable can corrupt data during transmission to the printer.
Other causes include poor-quality parallel cables, poor-connections, or home-grown programs.
On rare occasions, the formatter is at fault, which is usually indicated by a 79 Service Error.

1. Turn the printer off then on.

2. Press Stop to clear the print job from the printer memory.

3. Turn the printer off then on.

4. Try printing a job from a different software program. If the job prints, go back to the first program and try printing a different file. If the message displays only with a certain software program or print job, contact the software vendor for assistance.

5. If the message persists with different software programs and print jobs, disconnect all of the cables to the printer that connect it to the network or computer.

6. Turn the printer off.

7. Remove all memory DIMMs or third party DIMMs from the printer. (Do not remove the firmware DIMM.)

8. Remove all EIO (JetDirect Cards) devices from the printer.

*Remember to protect from ESD

9. Turn the printer on.

10. If the error no longer exists, install each DIMM and EIO device one at a time, making sure to turn the printer off and on again as you install each device.


Apr 26, 2010 | HP LaserJet 4700 Printer

2 Answers

Print job stops in the middle of a print job


first if its happening from few days than go for system restore - start - all programs - accessories - system tools - system restore.. select that date on which it worked fine.. or else add printer and install deskjet 990c and than try

Oct 14, 2009 | HP DeskJet 722c InkJet Printer

1 Answer

Al-1540 only scans, wont print says-data could not be sent to pri


it seems that the computer was trying to send the data to the printer through the wrong port. i went to the control panel in windows xp, and selected printers and scanners. and added a new printer (manually) as al-1540 cs on usb port 2. it alerted me that the software was not signed, i proceeded anyways. it asked if i wanted to keep the original printer , i said yes. and the test page printed away. so i would suggest people with similar problem to keep adding multiple copies of the printer again and again on usb ports 1,2,3... etc till it prints the test page. use the copy no. indicated in the printed test page to do all your print jobs in the future.

Dec 09, 2008 | Sharp AL-1540CS All-In-One Laser Printer

2 Answers

Phaser Maintenance Tray Message!


No unfortunatly. That is counted out on a chip with a hard count.
Wish there was.

Apr 02, 2008 | Xerox Phaser 8400 Laser Printer

4 Answers

System Fault


9-357.
Black toner problem.Probably You have low toner sensor defect.
But try first to vacuum and clean black toner dispenser.You must vacuum whole path wich is used to transport black toner to developer unit.Then if printing B/W print only, you must print 10 full color sheets every 100 copies.

Jan 29, 2007 | Xerox DocuColor 12 Printer

Not finding what you are looking for?
Xerox DocuColor 12 Printer Logo

329 people viewed this question

Ask a Question

Usually answered in minutes!

Top Xerox Printers & Copiers Experts

Whit
Whit

Level 1 Expert

185 Answers

iteminconline

Level 2 Expert

110 Answers

Philip Hughes

Level 2 Expert

63 Answers

Are you a Xerox Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...