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My nokia 72010 supernova's keypad is not working. every key on the keypad is not working when i press it. plz help.

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This is a hardware problem and you have to take it to the Nokia technical care near your home or to any mobile technical expert.

Posted on Sep 07, 2010

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Hello :

The IMEI you have written is wrong .Because it must be 15 digits .

But here is another way to solve the problem :

Switch-off your phone.

1. Press and hold 3 keys; Green dial key, * Star key, no. 3 key on keypad and then press the power on/off to switch on the phone.

Remember, do not let go the 3 press and hold keys until you see a formatting word screen show!


2. After a few minutes when the Full phone formatting completed, your phone will back to original system and factory setting.


good luck

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