Question about Xerox WorkCentre XD120F Laser Printer

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Dirty Edges Hi: I am getting a dirty or smudged edge on all copies. I just replaced the toner cartridge and the drum counter shows 3500 remaining copies. I even put in the old toner cartridge but the scattered smudges on the edge turned into a solid black smudge. I could actually feel the toner it was so thick. Is this a toner cartridge or drum issue? I keep the machine pretty clean. Thanks

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  • Petunia1
    Petunia1 May 13, 2008

    The corona wire was one of the first things I tried. It actually had a build-up of toner on one side after the cartridge switch.

    And ErikO you were right. I made a couple of calls and it does look like the drum. The drum was remanufactured so the copy count is inaccurate. The machine is a workhorse so I really can't complain.

    Thank you!

  • Anonymous Mar 21, 2014

    smudge on copies



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If copies / printing is creating streaks or blotches, the corona wire may be dirty.
Here's how to clean the corona wire:
Note: If you have an alternate paper tray, lower that first.
1. Open the side cover.
2. Remove the green corona wire cleaner from inside the machine (near the front corner of the machine).
3. Insert the corona wire cleaner into the corona wire unit.
4. Wipe the corona wire with the corona cleaning tool, by sliding it back and forth across the corona wire slowly and carefully.
5. Replace the cleaner and close the side cover.
This should resolve your problem.

Posted on May 13, 2008

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I'm sorry to tell you, this is likely a drum issue.

You probably need to have a certified engineer examine the machine.

Have you tried speaking with the local service center to see if they have experienced similar issues? It might be free information.


Posted on May 13, 2008


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