Question about Audio Players & Recorders

1 Answer

Philips SA6185/02 8GB MP3 Player

I cannot get the philips 'convert to .wmv' program to work - when it tranfers to the player an error message says ' file format not supported use the philips file converter' although i already have ? this is the second player i have had from argos and i'm considering asking for my money back very soon as this is getting very frustrating.
Derek Brown.

Posted by on

  • derekjb May 14, 2008

    Hello there and thanks for the response

    The file types I am trying to convert are .avi.

    I am using the Arcsoft converter that came on the cd with the player.

    The model number of the player is 'SA6185/02 and shows in the arcsoft converter and on my computer as a 'SA61xx'

    I have not tried .VOB files yet but will do soon.


    Derek Brown.

  • David Simpson May 11, 2010

    What file type are you trying to convert to .WMV?

    Also, are you using the Arcsoft video convertor? If not, it should be on the CD.

    I think the Philips convertor was only for the SA31XX range.

    If you are trying to convert .VOB DVD files, then it will not work directly from a bought DVD as it is copy protected.



1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 476 Answers

It's unlikely to be a fault with the player.

I have just run the Arcsoft Convertor with a DivX encoded .AVI file and it processed correctly.

One possible cause of this problem is that you may not have DivX codecs installed on your PC.
To check this, try playing your .AVI file in Windows Media Player. If it doesn't play, then you will need to download the necessary codecs. Try

If it plays ok, then continue---->

I assume you are trying to convert and transfer directly to the SA6185.

In this case try converting the file before connecting the player and transferring:

Open Arcsoft Media Convertor
Drag the .AVI file into the program window
Click the "Select Player:" drop-down menu and select SA61xx manually.
The "Convert To" setting should default to Folder.
The default folder setting is My Documents/Arcsoft MediaConvertor/

Click "Convert" to start the process.

If this works, then when the process has finished, navigate to the converted file.
Connect the player to the PC, and drag & drop the .WMV file directly into the Video folder of the SA6185.
Disconnect the player when the display says "Ok to disconnect" and restart.
Go to the video option and your movie should be listed and ready to play back.

If the Convert process doesn't work then, the file is most definitely the cause of the problem. If so, post again with details of the file, and how it was created.

Posted on May 16, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

3 Answers

I can't convert my videos to the format that the Philips GoGear Vibe can support.

Check the specification of your MP3 player to determine thetype of video file format it uses. Most common video files that MP3 players use are, AVI andWMV, there may be others such as FLV, MOV and DivX. If your player cannot play a video then it is anincompatible video file format, then you need to convert that video file to aformat that your MP3 player uses. Click on this link for instructions on converting videofiles for MP3 players :-

Apr 20, 2011 | Philips GoGear ViBE Digital Media Player

1 Answer



All support for the SA6045/02 is on this page:
Scroll down to Software and drivers to see the Media Converter software.

Click the zip file and best would be to save the file to a location on your computer.
After the download finished, unzip the file with WinZip or Winrar.
Open the folders of the extracted files:
under folder
MC_2.0.2.80_SA33xx_SA61xx_Intl_GM_CD02004_0928 start Setup.exe to install Media Converter Software, ArcSoft.

MediaConverter for Philips converts following formats to player, into WMV :
AVI (Microsoft video I format), MPEG-1, 2, 4, DVD (*.vob), MOV, WMV, RM etc.
Needs Quicktime (for MOV) and Windows Media Player 11 (for WMV)

SA6045/02 manual:

Jul 24, 2010 | Philips GOGEAR SA6045 MP3 Player

1 Answer

My philips gogear 2gb mp3 player will no accept any format

maybe try uninstall program on pc then put instalation disk back in and reinstall

Dec 31, 2008 | Philips GoGear SA3125/37 MP3 Player

2 Answers

Philips SA3125\02 MP3 player

your mp3 player supports the following :
  1. Indeling: Sigmatel Motion Video (.smv)
  2. Framesnelheid: maximaal 11 fps
  3. Grootte: maximaal QQVGA (160 x 128 pixels)
  4. .wmv ( Window media video-indeling, WMV 7, WMV 8, WMV9 )
your mp3 player should have come with a cd and on the cd is a special video converter app called : Philips Video Converter

you should be able to convert your videos in the right format with that.

Aug 10, 2008 | Philips SA3125\02 MP3 Player

1 Answer

Video promblem

You have to use the Philips Media Convertor supplied on the product CD to convert from .WMV to .SMW.

Other video convertors will convert other fromats to .WMV, but you still have to convert to .SMV because the player only reads .SMV

Mar 17, 2008 | Philips SA3125\02 MP3 Player

14 Answers

Converting file to video format ( i.e. SMV format)

Get another video converter and convert it to Windows Media Video (WMV) then convert it to SMV videos from there. IT works 100% Guaranteed.

Nov 09, 2007 | Philips SA3125\02 MP3 Player

Not finding what you are looking for?
Audio Players & Recorders Logo

Related Topics:

410 people viewed this question

Ask a Question

Usually answered in minutes!

Top Audio Players & Recorders Experts


Level 3 Expert

102366 Answers


Level 3 Expert

5309 Answers

The Knight
The Knight

Level 3 Expert

74887 Answers

Are you an Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides