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Anonymous Posted on Sep 07, 2010

I have a Guardian mod.# 0052430/ ser.# 4670889 that has low voltage at generator output circuit breaker after a spike in voltage from utility company occurred ( aprox. 30 volts to ground and 60-70 volts between phases). I would appreciate any help.

  • Anonymous Sep 07, 2010

    Thanks for the advice. Can you give me some guidance on location and test procedures? Thanks, Richard

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Fred Yearian

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  • Master 5,603 Answers
  • Posted on Sep 07, 2010
Fred Yearian
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Check the Automatic Voltage Regulato / control unit. It is likely damaged.

  • Fred Yearian Sep 07, 2010

    Almost all fixes for this I have heard involve replacement of the module.



    On page 15 and 16 are things talking about the regulator. If you don't have a user's manual, get one here:



    http://www.generac.com/Service/ManualSea...



    You will probably have to go to Generac to get replacement parts. Component replacement is not a DIY unless you are electronically skilled.



    I would FIRST look into your warranty to see if this is covered.



    Not knowing what kind of a surge/spike you had it is kind of hard to know what exactly is damaged.



    Note that if the spike was a widespread thing causing more damage, you MAY be able to get reibursed by the power utility.

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If you have already replaced the voltage regulator and checked the grounding wire, the next step would be to check the circuit breaker.
Here's how you can check the circuit breaker:
  1. Turn off the generator and unplug all appliances connected to it.
  2. Open the generator's control panel to access the circuit breaker.
  3. Check the circuit breaker for any signs of damage, such as burnt or melted parts, or loose connections.
  4. If there is no visible damage, use a multimeter to test the circuit breaker. Set the multimeter to measure resistance (ohms) and touch the probes to the terminals of the circuit breaker. If the circuit breaker is working properly, the multimeter should show zero resistance.
  5. If the circuit breaker is faulty, it will need to be replaced. You can contact the manufacturer or a qualified technician for assistance with replacing the circuit breaker.
It is also possible that the generator's stator or rotor has been damaged, which could be causing the lack of AC output. In this case, you may need to contact the manufacturer or a qualified technician for further diagnosis and repair.
Please note that working with electricity can be dangerous and should only be attempted by those with the appropriate training and experience. If you are not comfortable performing these checks yourself, it is recommended to seek the assistance of a qualified technician.
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