Dvd combo on Dell dimension 2400 will not run. Lights up on disc insertion but goes no further. Windows Explorer does not recognise the drive.
Please check if the Drive can be recognize in the BIOS if it cannot be seen in Windows. To do that, restart your computer and press F2 key when you see the Dell logo. If you saw the drive in BIOS, I suggest to perform the following steps:
(A) Reset the factory defaults and clear the NVRAM.
Perform the following steps to enter the system setup, reset factory defaults, and clear NVRAM.
1. During the POST process watch for the lights on the keyboard to light up and turn off, when this occurs start tapping the < F2 > key.
NOTE: Pressing the F2 key to early in the post process will result in a keyboard failure message and waiting to late will result in the operating system loading.
2. Once in the system setup turn on all the lights on the keyboard by pressing the < Caps Lock > key , < Scroll Lock > key, and the < Num Lock > key.
3. Press and hold the < Alt > key and press the < F > key. System will beep once.
4. Press and hold the < Alt > key and press the < E > key. System will beep once.
NOTE: If multiple beeps are heard, then repeat this step until only one beep is heard.
5. Press the <Esc> key, and then press the <Enter> key to save the changes and reboot the system.
(B) Uninstall drivers and software for the attached device in Safe Mode.
1. Restart the computer and enter Safe Mode.
2. Click the Start button, point to Settings, and click Control Panel.
3. Double-click the System icon and click the Device Manager tab.
4. Look for any drivers related to the device in question and uninstall them. Look for any Unknown devices that may also be listed.
5. Click No if you are prompted to restart the computer.
6. Click Start, point to Settings, and click Control Panel.
7. Double-click the Add/Remove Programs icon.
8. Look for any software that may be related to the attached device in question and uninstall it.
9. Restart the computer.
(C) Run System Restore.
To run the System Restore utility using Microsoft® Windows® XP, follow these steps:
1. Click the Start button, point to All Programs, point to Accessories, point to System Tools, and then click System Restore.
2. Click Restore my computer to an earlier time, and then click Next.
3. A calendar with a list of restore points appears.
4. Click the day of the calendar that you want to restore to, and then select the appropriate restore point in the list of restore points for that day.
5. Click Next.
6. The system will then confirm the restore point you selected.
7. Verify the information, and then click Next.
8. The system will then restart and restore the computer back to the restore point that you selected. Once the system has restarted and you have logged back on, the system will notify you that the restoration is complete.
9. Verify that restoring the system has fixed your problem. If it has not, you may need to restore to an earlier restore .
Oct 11, 2009 |
Dell Inspiron 9100 24X CDRW/ DVD Combo...