Question about Kenmore 46472 Front Load Washer
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Posted on Jan 02, 2017
This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.
First, see the Sears parts site for your washer:
Enter your model number (###.########) and you'll see a list of major sub-components with diagrams and parts.
You can also go to the following Sears site and click on "Manuals", enter the stock number, select "residential Washers" and click on the actual model number.
If it neither drains nor spins, the first thing to check is the Lid Switch. This prevents the machine from draining and spinning if the lid is open.
I assume that you cannot hear the motor trying to turn.
See the following for how to access the console and Lid Switch connection.
Following is a Whirlpool installation and maintenance PDF on top load, direct drive washers. It has a description of how to by-pass the switch.
It also has a troubleshooting guide.
To bypass the switch, you only have to disconnect the power to the washer, remove the two plastic clips from the console, remove the two screws under the clips, tilt the console back, unplug the switch and using an short piece of insulated wire, jump the two outermost contacts on the connector coming from the console and plug the washer back in.
With the jumper in place, try to re-start the washer.
If it works, the Lid Switch is a relatively inexpensive part and only requires that you release the console and pull the cabinet.
Posted on Aug 01, 2010
When the washer initially fills for the wash, is it only hot water entering the drum? Try switching the water temperature between hot and cold as it fills. If any of them show little or no water getting through, it sounds too easy but check to make sure water supply taps are on, and that the cold/hot fill hoses aren't reversed. Remove the fill hoses and check any of the screen filters for blockage (in the hoses and in the inlet water valve). When the machine stops and waits to fill but all you hear is a hum, it sounds like there is power going to the valve but water is not able to get through it.
Posted on Mar 03, 2009
you have a worn motor coupler
you can order a new one at sears
and its a ver y easy repair
Posted on Oct 06, 2009
Testimonial: "Replace the motor coupler and fixed the problem. Thanks, Bob"
This link should help not exactly the same model but should be close enough http://appliancehelponline.com/washerdoorseal.html
Posted on Jul 13, 2010
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