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Just bought a Westinghouse SK-42H330J LCD HDTV but I can't get the red to appear other than a washed out brown. I've tried everything. Any suggestions?

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Check first page 15 on this manual here, and use color balancing to see if it is a setting problem (weird since it is new).
If you are connecting to a tv receiver or a dvd or other device check also the cables, a faulty or badly connected cable can cause same problem.
If it does not depends on the above there may be a problem with rgb or Ysus board inside the tv , in this case have it replaced or use guaranty terms to get it fixed.

Regards

Posted on May 15, 2008

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Please explain your problem in detail.

its unclear

Posted on May 15, 2008

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I dont really have experience with TV's, but i can offer this;

  1. Look in the TV's instruction manual for troubleshooting.
  2. Call the Customer Support line for additional help.
  3. Attempt repair if you know exactly what needs to be fixed.
  4. Have a local repair service repair the TV.

Posted on May 13, 2008

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Are you sure that is the correct model number. I believe these tvs have 3 color modes, have you tried these? Have you also tried to set the convergence?

Please get back to me on this, thanks

Posted on May 13, 2008

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