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HP PRINTER JAMMED, UNABLE TO LOCATE PAPER JAM AND THE ON AND OFF BUTTON KEEP FLASHING AND NO OTHER LIGHTS ON SELECTION PANEL. PLEASE ADVISE!

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I had a similar problem with my HP C6180 printer, and HP tech support was useless. I had no paper stuck and did all the steps from HP.com. My carriage jam also came with a grinding sound (it was not able to move all the way to the right). I looked inside and and on the lower right side there was a white pad that was raised (I think this cleans the print heads). After unplugging the printer, I used a screw driver to pushed this pad down and to the back of the printer. It moved back and a black sponge like pad moved up from under the front of the printer. I then closed the lid, and used the HP software to clean and realign the print heads. Everything is working fine now. No guarantees this will work for you, but it saved me from having to get a new printer.

Posted on Dec 14, 2008

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The problem that you are having m1212 might be because there is a that piece of paper that is jamed in the printer. if you can strip the printer then remove the main top cover to acess the centre rollers then use a new full sheet of paper and push it threw the main centre rollers to clear out small pieces of paper. if you not sure on what to do get some 1 who knows printers as this maybe abit tricky.

Posted on May 13, 2008

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Bought this printer used. No manual came with it. There is a constant orange arrow pointing down. Help Margaret


Hello Margaret, I found the manual for the DeskJet here: http://h10032.www1.hp.com/ctg/Manual/c01372490.pdf
You can view it by clicking the link or you can print it out. Hope that helps.

Mar 05, 2011 | HP DeskJet D2560 InkJet Printer

1 Answer

Hi, My hp k550 is blinking at lights 1 and 4. How can I fix this problem please? Thanks


Issue

The power light and resume light is blinking.

Power light and resume light is blinkingc01576793.gif Solution one: Press the resume button

Load paper in the paper tray and press the resume button (c01219285.bmp ).

Try to print the job. If the issue continues, proceed to the next step.

Solution two: Clear the paper jam

Step one: Clear the jam from the back and top of the product

  1. Remove any paper loaded in the output tray.
  2. Turn off the product.
  3. Push the button on either side of the rear access panel or duplex unit and remove it. Figure 7: Removing the rear access doorc01576794.jpg
  4. Locate any jammed paper inside the product and pull it out towards you.
  5. If there is no jam, push the latch on the top of the duplex and lower its cover. Figure 8: Lower the product coverc01576795.jpg
  6. If the jam is there, carefully remove any jammed paper and close the cover.
  7. Replace the rear access panel or duplex unit.
  8. Open the top cover.
  9. Check for and remove any jammed paper by gently pulling it out.
  10. Make sure that there are no scraps of paper stuck between the rollers.
  11. Close the top cover, turn on the product, and resend the print job.


Try to print the job again. If the issue continues, proceed to the next step.

Step three: Service the printer

If you have completed all the steps listed above and are still experiencing a problem, service the product.

Cause

The product might be out of paper or there might be a paper jam.

Feb 28, 2011 | Office Equipment & Supplies

1 Answer

Ready and alarm lights keep blinking. will not print


Service manual: ready and alarm blinking :
Paper Jam
Clear the paper jam and press the panel button if the printer
does not automatically resume printing.
Misfeed:
Re-install the paper and press the panel button.

Clear the jammed paper inside the printer. Press the panel button
if the printer does not automatically resume printing.

check the sensors:
1) Turn off the printer power switch, open the front cover, and remove the drum unit.
2) Turn on the printer while pressing the control panel button. The Drum LED comes ON.
3) Lightly press the panel button again.
Alarm LED is ON = Front registration sensor is turned ON.
4) Press and release the panel button again.
Drum LED is ON = Paper eject sensor is turned ON.

If sensors are On, paper is being detected, Off- no paper


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

Feb 21, 2011 | Brother HL 1240 Printer

1 Answer

I have a hp deskjet 3940 colour printer,there is paper jam error,so what i could do to solve the problem


Follow these steps :
1.1
Take out any paper that is not jammed. Remove the loose paper from the in and out paper trays to prevent any more paper from being pulled into the jam.
2.2
Open the cover of your HP laser printer. This will give you access to the inner machinery of the printer and should unveil the jammed paper. If you do not see jammed paper, you may have another type of malfunction.
3.3
Gently pull on the jammed paper. In many cases, it will come out easily.
4.4
Move the rotors on the inside of the printer by pressing the flashing button on the housing of the printer. This may help to loosen any jammed paper.
5.5
If the jam persists, unplug your HP printer. You'll be able to pull more firmly on the paper with the power turned off. Be careful not to rip the paper.
6.6
Attempt printing again. Refill the trays with paper and plug your printer back in to test its functionality.

Oct 30, 2010 | Office Equipment & Supplies

1 Answer

Jammed paper the jam is obvious when trying to slide paper drawer in. Jammed Paper is not visible Lifting movable parts does not expose paper


Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:

1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
5. Close all doors and put back all trays
6. Turn on your printer

NOTE: Please rate our help to keep this free service online.

Dec 07, 2009 | HP Photosmart C7280 Laser Printer

1 Answer

Both my printer lights are flashing and I have tried all the


Open the back panel...check to see if you have a paper jam....

if not open the link below and follow instructions

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00681585&lc=en&dlc=en&cc=us&product=71896&rule=23659&lang=en

keep me posted
Please do not forget to vote!

Cheers!

Nov 13, 2008 | HP DeskJet 5550 InkJet Printer

1 Answer

Cannon copier pc940 paper jam


canon i960 -three flashing orange lights (paper jam error) but no paper is jammed. The print cartridge1.gif will not slide to center either-- I have tried to get the printer into service mode, but cannot get there because the orange lights never stop flashing.

Dec 06, 2007 | Cannon Canon i960 Photo Printer

2 Answers

Paper Jam


I have exactly the same printer, here's how to remove jammed paper.
1. Unplug printer from mains and your computer. 2. Turn Printer around 3. There is a darker-grey panel with a knob in the middle of it. Turn the knob anti-clockwise to release the panel 4. The jammed paper should loop around the roller. Gently pull on the loop slowly until it has released fully. 5. Put the panel back on the printer and turn knob anti-clockwise to lock it into place.
Hope this helps.
BurntLime

Oct 29, 2007 | HP DeskJet 960c InkJet Printer

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