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HP Media XP Desktop won't boot up...

I have an HP Media Center desktop (m470n) running XP Media Center 2004 edition. It would hang at the XP screen at regular boot up but would boot up into safe mode. I created the restore CD's and did a full restore (reformatting the hard drive). It finishes the restore but it hangs at the XP screen again saying please wait. I can still move the mouse and I've let it run for 24 hours now but still no change. It doesn't go into setup mode. What can I do?

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  • pktsteve May 14, 2008

    I ran the Recovery CD's I created, then I ran Recovery CD's I ordered from HP, then I hit f10 and ran the recovery option from the recovery partition on the hard drive. They all get through the recovery and hang when I press restart. So I'm sure it's not the CD's or the CD-Rom. There was no diagnostic tool when I pressed f10, just the recovery option. The system sees all the memory. The system also sees the hard drive and appears to read and write to it when I'm loading the CD's. Any other advice would be appreciated.

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If yours is an original hp it should have a rescue or diagnostics partition that you should be able to access by pressing f10 in here you will find a diagnostics tool that will help isolate if you have a bad cd rom or memory. If all tests come out good then you need to get a hold of another cd; maybe your's is scratched.

Posted on May 13, 2008

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