Question about Canon Rebel XT / EOS 350D Digital Camera

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When the the Cannon EOS digital Rebel XT is set to auto focus the camera will not focus and it will not allow me to take a picture when the setting is in the full auto focus mode and not in the creative zone. However, it will allow me take pictures in the manual foucs setting.

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  • Canon Master
  • 19,396 Answers

Hi.

It is a common problem on digital rebel. The problem is a factory defect caused by a factory defective autofocus sub mirror. The problem is known to most repairers ( and sadly to users ). Although the defect due to the camera design, Canon never acknowledge that this is a factory defect, and never issued a recall and free repair notice for DR defective autofocus.

THe repair is done replacing the mirror. The cost ranges between $120 and $180.

As first line of action, check any of the links below, and call Canon. Complain, and see if you can get discounted repair.

If that does not work, the alternatives are using the camera with no AF, or having the camera repaired at own expenses. Often the sub mirror may get even more stuck, and pictures start showing the black shadow from mirror on lower part of the picture.

This is the cause of your troubles:

When the the Cannon EOS - acb141c.jpg


Here one of several repair websites dealing with the problem. I quote:

"Most autofocus repairs are related to problems with the small mirror under the main mirror (known as the sub-mirror). There is a plastic post that operated this mirror which sometimes breaks. We replace this post with a brass pin so that the problem will not recur. "

Here one of the many forums on the problem. Please read the testimonial from other users, it is quite instructive.

Other forum.

Here replacement pin.

Here how to do the repair.

Here Canon contact:Canon technical support phone number.

After reading the solution, if you think that my comment had been helpful, then please do not forget to Accept.

Many thanks.

Ginko.

Posted on Sep 07, 2010

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Posted on Jan 02, 2017

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