Question about Sony Cybershot DSCW310 Digital Camera

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How can pull back lense bacausr its stick when i drop down the camera?

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Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

Hope the advise is useful.

Regards
Andrea

Posted on Sep 07, 2010

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1 Answer

When I turn on my DSC W55 the lens does not open all the way. Is better to fix it or buy a new camera?


It usually cost more to repair digital cameras than investing in a brand new one. Before you decide to trash your camera and buy a new one try this.

Some dirt somhow gets on the outside of the lense and they would prevent the lense from opening or closing 100% as it normally does.

Clean around the lense and turn your camera off and on a few times. If the lense opened out 100%, you should be able to take pictures as you usually did. If NOT

turn on the camera and help the lense to open up by pulling the lense out NOT too hard. If the lense goes up and down you follow the lense motion (up and down and turn). If the lense opened up 100%, then turn the camera on and off a few times, it may work now.

If you have dropped the camera, some mechanical part of the lense mechanism is broken or disslocated. In that case, the lense has to be opend from the camera, inspect for broken parts or loose parts, and clean it up. If you put it back on the camera, it may work. Remember opening the lense is the absolute last thing you want to do. Most likely, you would make it worse than, before opening it.

If you decided to buy a new one and trash this camera, please send the camera to me. I will pay to you ONLY your shipping cost. I would try to fix it and learn more about the problem your lense have. I would be able to help the next person with the same problem better. my email address pourmp@yahoo.com.

GOOD LUCK !!!!!!!!!!!

Jun 15, 2009 | Sony Cyber-shot DSC-W55 Digital Camera

Tip

Lense sticking with good battery?


If you have a Kodak EasyShare V603 and have the lense sticking or not retracting all the way when you power down with a known good battery, this tip may save the day for you ...

Note I said MAY save the day, NOT "will" ... Nothing in life is certain ...

The extending/retracting lense assembly is very sensitive to dust or foreign material. If even the slightest amount of dust... pocket lint, anyone?... gets inside the camera housing in the area of the lense mechanism, the sticking can occur...

the solution is to undo the screws holding on the front half of the housing and get that shell out of the way... then run a clean q-tip around the outer rim of the lense assembly ...

filthy, isn't it? ... now repeat... once your q-tip comes up clean, blow away any residual dust. The jury is out on whether alcohol helps at all here ...

Repeat the procedure to clean the opening in the camera housing through which the lense extends as well ...

Reassemble the housing and you MIGHT be good to go ...

Of course, if you dropped the camera into the La Brea Tar Pits, don't expect a miracle, but this procedure can get rid of a surprising amount of dirt & dust that can build up inside the camera from carrying it in your pocket or purse ...

I DID say you need a known good battery, right ? oh, and it helps if it is fully charged too ...

Worked for me !

on Feb 02, 2012 | Kodak EasyShare V603 Digital Camera

1 Answer

I have a sony DSC-W170. It was dropped and now


I had exactly the same problem with my Sony Cyber_Shot. Here is what I did and the problem was fixed. I cleaned around the lense. While I turned the camera off, I pressed down the lense very softly (some up and down motion). After a couple of times, the lense retracted almost completely. Then I pressed a little harder until the lense retracted 100% as normal times. I turned it on everything was back to normal. If the lense does not have mechanical problem, you should be able to do what I did.
If there is no mechanical problem, most likly some dirt got on the sides of the lense while it was open. Try keep it very clean always.

Good luck;

Jun 15, 2009 | Sony Cyber-Shot DSC-S40 Digital Camera

1 Answer

Lens are stuck out. screen says "lens error"


There could be two things causing this problem.

1- some dirt somehow got on the outside of side of the lense. So the lense could not fully retract or open out. As a result you can not take any picture. If the lense comes out even a little bit, try to pull it out NOT too hard a few times. If it does not retract, turn the camera off and push the lense in (up and down) NOT too hard for a few times. If the camera opened up 100% or retracted 100%, your camera should be back to normal. Make sure to clean the outside of the lense when fully open and keep it clean always. If this did not help, read 2.

2- If you dropped the camera, some mechanical part of the lense is broken or dislocated or the cable may have come loose. In this case you need to take out the lense from the camera and inspect it for broken pieces or loose cable. clean the outside of the lense and push the lense in and out a few times. Put the lense back on the camera and your camera would be back to normal.

Good luck!!!!!!

Jun 11, 2009 | Olympus FE-270 Digital Camera

2 Answers

Lens will not retract on Sanyo VPC-T850, 8.1 megapixel, digital


Did you drop your camera? If yes you either damaged the lense mechanical parts. If some dust or small particle are on the side of the lense, it may prevent the lense from opening up. If the lense opens up and down a little bite try to pull it out by have very softely. If it opened fully, clean up the outside of the lense and turn your camera a few times. If it does not have a mechanical problem, it should be back to normal. If above did not help, the lense has to be taken out and inspect for broken or damaged parts and clean it and put it back on the camera.

Good Luck!!!!

Jun 10, 2009 | Sanyo VPC-S880 Digital Camera

1 Answer

I DROPPED MY KODAK CAMERA WHILE THE CAMERA WAS ON


If you pressed it too hard in, you most likely damged some other parts in addition to the damage caused by dropping it. You need to take out the lense, inspect all the moving parts. Look for broken or bented part. The opened lense should mover up and down easily. Make sure all parts are clean and put the lense back on. Good luck!!!!!!!

Jun 09, 2009 | Sony Cyber-Shot DSC-P72 Digital Camera

1 Answer

Jammed lens


When you turn it off, does the lense go up and down. If yes good news. while turning the camera off press on the lense very softly (up and down motion) until the lense retracts 100% or almost 100%. you may have to try a few times. if almost 100% retracted, push the lense a little harder in, untill it retracts all the way in. Turn it back on, it should work now. If you do not keep your lense clean you get that problem. After you droped it, some mechanical part on the lense may have broken or dislocated. In this case you have to open the lense inspect the parts, clean them and puth them back together.

Jun 08, 2009 | Polaroid i830 Digital Camera

1 Answer

Sony cyber shot dsc-n2


There could be two things causing this problem.

1- some dirt somehow got on the outside of side of the lense. So the lense could not fully retract or open out. As a result you can take any picture. If the lense comes out even a little bit, try to pull it out NOT too hard a few times. If it does not retract, turn the camera off and push the lense in (up and down) NOT too hard foe a few times. If the camera opened up 100% or retracted 100%, your camera should be back to normal.

2- If you dropped the camera, some mechanical part of the lense is broken or dislocated or the cable may have come loose. In this case you need to take out the lense from the camera and inpect it for broken pieces or loose cable. clean the outside of the lense and push the lense in and out a few times. Put the lense back on and your camera would be back to normal.

Good luck!!!!!!

May 14, 2009 | Sony Cyber-shot DSC-N2 Digital Camera

1 Answer

Fuji finepix a600


If the camera was on when it was dropped you probably jamed the lense coil. The lense coil is what helps the camera smoothly pull in the lense and back out. Now, just to specify, what exactly are you having a problem with? Will the actual lense not go back into the camera when you turn it off; or can you not get your camera off zoom?
Let me know~
Olivia

Oct 30, 2008 | Fuji FinePix A600 Digital Camera

1 Answer

Lens won't in on camera and makes clicking sound.


When you dropped your camera, some dirt got on the outside of the lense or some mechanical part of the lense broke or dislocated. If some of the mechnical part of the lense is damaged, you need to open up the lense from the camera and inspect the parts. Look for loose parts, then clean it and put it back.
I had the same problem with my sony Cyber-shop, but it was not dropped. somehow one or more small piece of dirt got on the outside of the lense. Here is what I did and the problem was fixed for good.
While turning the camera off, I pressed on the lense (up and down motion) softly. After a few times, the lense retracted 95% of the normal retracted position. I then, pressed the lense a little harder in untill it was fully retracted. It has been working okay since then.

You should always keep the outside of the lense clean and do not drop it.

Good luck

Oct 11, 2008 | Sony Cyber-Shot DSC-P32 Digital Camera

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