Question about SanDisk Sansa e260 MP3 Player

1 Answer

Stuck in language mode

Today I was listening to my e260 and all of a sudden my screen turned white and it froze up. Well, I held the button down for about 30sec and restarted it. When I restarted the language setting pops up. I pushed the middle button and it took me to the music settings. I pushed play all songs and the screen turned white again and it started over by itself and ends up back at the language settings. I tried hooking it up to my pc and it would connect for a little while on the language settings and then it would disconnect and the screen would turn white and starts the process all over again. I bought my sansa e260 a year ago and I never had any problems with it until today. I spent too much money on this product and I do not want to buy another one. Can someone please help me figure this out?

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 8,596 Answers

Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
-Tha Mp3 Doctor

Posted on May 23, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Sansa e260 MP3 player is completely frozen up


hold it for about a few moments. so it can like reset.

Jul 04, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

My mp3 frozen on the welcome screen and restart and freeze again


First reset the Sansa e260. The way you do this is you hold down the power (menu) button for 15-25 seconds. This usually solves it.

Good Luck,

Fixer Guy

Feb 02, 2009 | SanDisk Sansa e260 MP3 Player

2 Answers

The screen is turning white when I change song


You could possibly try recovery mode?

or formatting it and starting over, see if that helps

easy way to format

1.Shutdown player
2.Hold Rec button
3.Turn player on
4.Plug your player into the PC
5.Go to My computer
6.Find a Icon named 16Mb Format
7.Open that and make a new text file
8.Name it sansa.fmt
9.unplug player and it will say Formatting.....
10.when its finished it will reset , or shut off, when its done turn it on and see if that helps

May 08, 2008 | SanDisk Sansa e260 MP3 Player

15 Answers

Frozen sansa e260


After calling SanDisk Tech Support, I was told this indicates a corrupted file. To fix the player do the following: (NOTE!!! This will put you into recovery mode and reformat your player and erase EVERYTHING from the player! You will have to reload everything once it's fixed!)
1. Make sure the player is off. If you are in the loop with the SanDisk screen/white screen, press and hold your power button (bottom left corner of player) and hold it until it turns off...may be 30 seconds or so. Lock the player by sliding the button on the top of the player toward the headphone jack so you see yellow/orange to the left of the tab/button.
2. Press and hold the record button on the left side of the player WHILE pressing the power button to turn it on. You should now enter recovery mode. Watch the screen and it'll ask you to plug the USB cable in. A box should pop up on your computer screen (does in Windows XP) that's called "16MB Format." If it doesn't pop up, go into "my computer" and look for this. Double click on it to open it up.
3. With the 16MB Format screen/box opened, put your cursor on a blank part of that screen inside the box and right click to create a new folder. Select "new" and create a new folder and name the folder "sansa.fmt"
4. Close the 16MB Format box
5. Unplug your player and watch the screen. It should soon say "reformatting..." Let it sit and it will finish and shut itself off.
6. Unlock the player by sliding the lock tab on the top of the player to the left so you don't see the orange.
7. Press the power button and turn the player on. Select your language and you should be good to go and ready to reload your music and pics. It worked for me and I hope it works for you! :o)

Dec 07, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e260 problems : Music files freezes the sansa and restarts it.


Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
-----
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
or
http://www.sandisk.com/DriverDownload/driverList.asp
-Tha Mp3 Doctor

Dec 05, 2007 | SanDisk Sansa e260 MP3 Player

2 Answers

Sansa e260: Blank Screen


Got it working, I held the Power button down for aprox 30 seconds until the dial light went out then it restarted as normal..

HTH

Nov 12, 2007 | SanDisk Sansa e260 MP3 Player

2 Answers

Sansa e260 key locked(?)


seems kinda obvious, but did you turn off the hold switch on the top?

Sep 18, 2007 | SanDisk Sansa e260 MP3 Player

5 Answers

Frozen


let the battery run out then restart/reboot. if this does not work, you may just want to get another one because the problem could be your motherboard. connie

Jun 25, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Black screen no scroll light ????


I suggest that you hold down the power button for 15 seconds. It will reset it.

Feb 07, 2007 | SanDisk Sansa e260 MP3 Player

Not finding what you are looking for?
SanDisk Sansa e260 MP3 Player Logo

40 people viewed this question

Ask a Question

Usually answered in minutes!

Top SanDisk MP3 & Digital Media Players Experts

kakima

Level 3 Expert

96627 Answers

Jazz Boyce
Jazz Boyce

Level 1 Expert

728 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a SanDisk MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...