Question about Microsoft Xbox 360 Console

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My son has an xbox 360 with an xbox Live account it works fine except when he tries to go online from his friends houses apparently it comes up There's a problem with the credentials your using to sign in please Help

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Hi. This must be the router password that xbox is trying to connect. Your home routers password is basically saved to your xbox logon credentials. If the xbox will connect to another wireless router and sees that the password he knows is not the password that was save inside the console then you will be getting that error message. Solution is type the password of your sons friends router then this will solve the issue.

Posted on Sep 07, 2010

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Posted on Jan 02, 2017

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1 Answer

If my son has XBox Live Gold Membership do we just need an internet connection to play or do we require extra GB per month to play?


The xbox live gold membership is paid for when you buy it. It never runs out until you have used all of the time you bought. Like say you bought a 12 month subscription it will last you the whole year until the day you bought the last one and activated it. Only time you use money is when you want to buy something from xbox live. All you need is the internet wifi or direct cable works. You can actually use your xbox live account on any xbox. Say if his friend has an xbox and has xbox live he can then use his account on his friends xbox to play online with his friend. You dont have to worry though every time he goes to an xbox he has to recover his xbox live account info so no one else can use it while he is using it. There is also a few new updates to keep his account safe as well when he does want to do something like that. also you can go into family settings and make it so he cant buy anything with out a pass code even put a timer on it with a pass code to limit time of play. So inclosing no you dont have to buy GB it just uses your internet connection and it does cover the cost of play for as long as you bought the subscription. Hope this helps :)

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My son has created an online ea account to play football on his xbox 360. he can't play because it is telling him he is to young. can i create another account..


Yes, you should be able to create a new XBox Live account for your son.

When you create a new XBox Live account, make sure to edit the date of birth so it is at least 18 years old. This way any and all restrictions on his online gaming experience will be nullified.

Hope that helps!

Jan 09, 2012 | Microsoft Xbox 360 Console

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MY SON FORGOT HIS PASSWORD TO HIS XBOX 360 LIVE ACCOUNT, HOW CAN WE GET IT


His Xbox Live account is associated with a "Windows Live" Account. You need to reset the password on the windows Live account, and then you can log into xbox live (same account information/password)

http://support.xbox.com/en-us/pages/xbox-live/how-to/xbox-live-account-management/manage-live-id.aspx#sectionNO-1

Apr 13, 2011 | Video Game Consoles & Games

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Paid a years on xbox360 gold membership for my son, xbox is connected to live. I am connected for first month free but my son can not get connected.


Your son's xbox live account might have no permission to access online xbox gaming, to be able to check and correct this problem try following this steps:
  1. Go to My Xbox and open System Settings.
  2. Select Family Settings, Xbox LIVE Controls.
  3. Sign in using the e-mail address and password you used when you set up your child's Xbox LIVE account.
  4. Select Online Gameplay, Xbox 360 Online Games.
  5. Select Allowed or Blocked

Jun 10, 2010 | EA Sports Video Game Consoles & Games

1 Answer

Could you tell me in steps how to conect to xbox live


Step 1 Form your Xbox 360 you need to be connected to the Internet by a straight LAN line or wirelessly. You can test you connection by going to the setting screen on your Xbox 360.
  • Step 2 Once connected to the Internet for your Xbox 360 go to your main account screen and find the tab that says "Join Xbox LIVE" click on that link then follow the simple instructions that the Xbox LIVE will provide. At this point you should have a name in mind for your gamer tag.
  • Step 3 Xbox 360 LIVE has several different options available for memberships. They are a monthly, 3-month and 12-month membership accounts. I would recommend a simple one month account if you just wanted to check out the features offered on XBOX 360 LIVE. If your an avid gamer and love to play games online with friends, the 12-month Gold membership is the way to go.
  • Step 4 Once you've completed the process of joining Xbox 360 LIVE, they will send you a confirmation email confirming your membership. Now you can log on to Xbox 360 LIVE and start doing this like customizing your avatar and playing online multi-player games.
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    make sure u both have gold and make sure ur network doesnt have strict security

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    I think that is because you dont have Xbox live GOLD. Am I right?

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    What type of output cable do you have? The older models (before HDMI) had a switch between composite and component output (this is on the output cable itself). If yours has this try switching over and plug in using another method. If this works i'd try a friends cable and see if that fixes your problem.

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    its not the account just the hard drive. make a new xbox live account.

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