Question about Canon ZR500 Mini DV Digital Camcorder

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Canon zr500 wont eject minidv tape with battery or external power supplied

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This can be caused by several problems including a defective eject switch in the cameras internal circuitry and can be repaired fairly inexpensively. However, it’s not a user serviceable problem and will need to be repaired qualified service technician.

My name is Rick and I’m a professional repair technician with over 20 years in the business and have repaired many of these. I’m semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.

If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com .

Posted on Sep 07, 2010

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Posted on Jan 02, 2017

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  • 35 Answers

SOURCE: Canon ZR500 won't close cassette bay

If your camcorder experiences an error, you may be presented with a ?Remove the Cassette? message. There are several reasons that this message may appear, but it is essentially a safety warning that is designed to protect the camcorder and/or tape from damage. The camcorder?s tape drive mechanism is made up of many precision components that, once damaged, may cause further problems if the mechanism continues to operate. When a problem is detected the safety mechanism is activated. The ?Remove the Cassette? warning and the camcorder?s safety mode may be activated by a variety of conditions such as: 1. Condensation is detected ? If condensation is detected by the camcorder, the ?Remove the Cassette? warning may occur. 2. Component failure ? If an electrical or mechanical component in the camcorder fails, the safety mode may activate to prevent any further damage to the camcorder. 3. Sand or grit damage ? The camcorder?s tape drive mechanism consists of many tiny gears. Sand or grit can cause a gear to jam and stop turning. This will cause the camcorder's safety mode to activate. 4. Impact damage ? If a camcorder is accidentally dropped or bumped against a hard surface, it is possible that a misalignment of the tape drive mechanism may occur. 5. Liquid damage ? If either the camcorder or the tape is exposed to water or any other liquid, a variety of malfunctions may result. Please avoid this situation. 6. Improper videotape insertion ? If a tape is forced into the cassette compartment, or if the cassette compartment is pressed down while the tape is loading, damage may occur to the tape drive mechanism. Please refer to the User's Manual. 7. Damaged or defective tape ? If a tape becomes damaged, please discontinue its use. Operational Recovery Steps Depending on the conditions that caused this message to appear, it is possible that the camcorder operation may recover. Please follow these steps: 1. Eject the videotape Insert a new or known good videotape. If the message does not persist, it is possible that the tape was damaged. If the camcorder still displays the message with a new tape, please proceed to step 2. 2. If condensation had been detected causing the Remove the Cassette warning, remove the cassette, and allow at least one hour for the moisture to dry. If the "Remove the Cassette" message continues, the camcorder may require service. Please contact Canon USA's Tech Support Center at 1 (800) 828-4040. Technical support hours are Monday through Friday, 8:00am - 12:00 midnight; and Saturday 10:00am - 8:00pm (all times EST). Alternatively, if electronic support is preferred, please send your email to carecenter@cits.canon.com.

Posted on Aug 28, 2007

  • 3 Answers

SOURCE: Canon ZR500 no Charge light

From what ive been told, you might have a blown fuse. Unfortunately it is just any regular fuse its a micro fuse. It is at the edge of the motherboard with the etching H or K there are 4 of them. You can test to see if there is conductivity, if not than it could be the fuse, you can replace it or try to solder over the fuse...that would be dangerous but your camcorder will work until excess current fries it. IF not it could be a loose circuit.

Posted on Apr 02, 2008

  • 1 Answer

SOURCE: Cassette removal from dead Canon MV650 Camcorder

I just solved my own problem by disassembling the camcorder until I had access to the little motor which operates the eject mechanism. It sits on the corner of the mechanics subassembly, close to the cassette. By applying about 3.5 Volts DC from a regulated power supply to the two motor contacts, it started to operate (test which direction it needs to go by trying both polarities) and lifted the cassette out of the play position and ejected it. Only since the tape was still wound around the drum, I had to use a thin tool to turn the cassette hub in order to tighten the tape a bit. Then the protective cover of the cassette closed and I could slide the cassette out of the slot by hand. Bingo!

Posted on Nov 15, 2008

tscmusa
  • 95 Answers

SOURCE: Help! having similar problem with my camcorder?

Sounds like something is jammed in the tape carriage
Call canon and send it in for sevice.There is no tip or trick for carriage jamming issues

Posted on Mar 26, 2010

  • 1 Answer

SOURCE: eject mechanism not functioning

Once when this happened to me, I took it to a repair shop and they said it just needed to be cleaned. (Optura PI tape won't eject)

    Posted on Sep 01, 2010

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    This can be caused by several problems including a defective eject switch in the cameras internal circuitry or a bad motor and can usually be repaired fairly inexpensively. However, it's not a user serviceable problem and will need to be repaired qualified service technician.


    My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.


    If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com .

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    Help! I lost my charger and did not use my Canon ZR500 miniDV for a while. It eventually lost its charge. I bought a new battery and it still won't turn on! I don't have the actual cable that connects to...


    This is usually caused by a failed component in the power circuit within the camera and can usually be repaired fairly inexpensively. However, it's not a user serviceable problem and will need to be repaired qualified service technician.


    My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.


    If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com .


    Mar 06, 2011 | Canon ZR500 Mini DV Digital Camcorder

    1 Answer

    I have a Canon ZR500 with no power and no light when trying to charge. Cannot eject the tape. I bought a second ZR500 on Ebay that is not giving me trouble with lines through the screen during playback. ...


    1. This is usually caused by a failed component in the power circuit within the camera and can usually be repaired fairly inexpensively. However, it's not a user serviceable problem and will need to be repaired qualified service technician.


    2. This is usually caused by an oxidized or defective Audio/Video drum. Try running a cleaning tape through the camera. If this does not solve the problem the camera will need to be repaired qualified service technician.


    My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.



    Sep 16, 2010 | Canon ZR500 Mini DV Digital Camcorder

    2 Answers

    Eject mechanism not functioning


    Once when this happened to me, I took it to a repair shop and they said it just needed to be cleaned. (Optura PI tape won't eject)

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      hold reset with batt on cam. then place on wall charger. back and forth till it ejects tape fully. if this doesnt work flat rate to send in usually is about 250

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      Cassette removal from dead Canon MV650 Camcorder


      I just solved my own problem by disassembling the camcorder until I had access to the little motor which operates the eject mechanism. It sits on the corner of the mechanics subassembly, close to the cassette. By applying about 3.5 Volts DC from a regulated power supply to the two motor contacts, it started to operate (test which direction it needs to go by trying both polarities) and lifted the cassette out of the play position and ejected it. Only since the tape was still wound around the drum, I had to use a thin tool to turn the cassette hub in order to tighten the tape a bit. Then the protective cover of the cassette closed and I could slide the cassette out of the slot by hand. Bingo!

      Nov 13, 2008 | Canon MV650i Mini DV Digital Camcorder

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      Help! having similar problem with my camcorder?


      Sounds like something is jammed in the tape carriage
      Call canon and send it in for sevice.There is no tip or trick for carriage jamming issues

      Jul 10, 2008 | Canon ZR500 Mini DV Digital Camcorder

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      Canon ZR 45 Won't Eject Tape


      That would be the take up or supply reel fault. It may also be a mode position error. Try here for advice but I don't advise tackling this job without full service instruction manual for the deck. No idea of your country so try here first;
      https://www.usa.canon.com/internet/portal/us/home/support/details/camcorders/support-minidv-camcorders/zr

      Apr 15, 2017 | Video Cameras

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