Question about Office Equipment & Supplies
It is always advisable to use genuine HP ink cartridge.
In the meantime , you may try to clean the ink cartridge with a slightly damp lint free cloth.. You should only dab the golden color electrical contacts of the cartridge and also the inside contacts of the printer ..
before you take out the ink cartridges to clean, it would be a good idea to unplug the power as well.. now, after cleaning the cartridges, wait for about 10 seconds, and then reinsert them..
also replug the power ..
This should ideally print an alignment page and then check by printing a color image... If the problem is continuing, then pls change to a genuine HP cartridge.
Posted on Sep 07, 2010
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Posted on Jan 02, 2017
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