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I have an hp deskjet 5550 printer. I had the color cartridge refilled with color and placed it back in. Problem: when I print an image, say a tree, it prints the very top green and the rest of the image in orange. 95% of the image is orange and the rest normal. What do I do?

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It is always advisable to use genuine HP ink cartridge.

In the meantime , you may try to clean the ink cartridge with a slightly damp lint free cloth.. You should only dab the golden color electrical contacts of the cartridge and also the inside contacts of the printer ..

before you take out the ink cartridges to clean, it would be a good idea to unplug the power as well.. now, after cleaning the cartridges, wait for about 10 seconds, and then reinsert them..
also replug the power ..

This should ideally print an alignment page and then check by printing a color image... If the problem is continuing, then pls change to a genuine HP cartridge.

Posted on Sep 07, 2010

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